Service Sales Manager
Hitachi Energy
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time

The Opportunity
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.
How You’ll Make An Impact
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally. Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission). Designed to adapt to every O&M strategy, services can be procured stand-alone or as part of an EnCompass partnership agreement. Additionally, the net-zero transition begins with the Installed Base and we continue to innovate across our ‘Sustain & Decarbonize’ category, which includes our made-for sustainability offerings.
How You’ll Make An Impact
- You will formulate and implement sale strategy to capture and increase market share and growth, identify potential and new business opportunities covering all channel and industry segment, to achieve sales target and KPI identify customer needs, analyze and prepare calculations. You will prepare Offer/quotation/proposal in line with company financial and contractual terms and conditions for submission to customer, to meet and achieve yearly sales, order volume and all financials' targets set by the business.
- You will achieve sales volume and product mix target for local product group by setting appropriate price and margin for individual sales opportunities, responsible for preparing/maintaining of financial KPIs forecast (sales, revenue, EBITA etc.) for management review on a monthly basis. You will develop contract strategy and project proposals based on policies, customer requirements, budgets and timescales ensuring they meet agreed technical standards.
- You will be identifying, discussing, reviewing and negotiating the contract baseline and other documents to ensure compliance with respect to maximizing the financial and operational performance, documenting any changes/amendments that happen during contract execution, assessing and monitoring the success/deviations of contracts to identify and required changes.
- You will be ensuring timely and accurate execution of commercial aspects, cooperating with technical and financial staff, legal teams and the client’s own representatives, providing support and advice of new potential business opportunities demonstrating a strong legal knowledge base/ terminology.
- Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
- You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.
- You hold bachelor’s degree preferably in Electrical Engineering.
- Minimum 8 years of relevant work experience in sales & marketing & proven track of record in sales.
- Experience in selling digital solutions to utilities and industry customers.
- Hands on experience in sales and ability to deliver excellent customer experience.
- Business acumen with problem-solving attitude and leadership skill.
- Excellent communication & interpersonal skills both verbal and written.
We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out.
For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules):
- Employer-sponsored medical plan (inc. dental care).
- Employer provident fund (EPF) – employer and employee.
- Group Term Life insurance, Group Personal Accident insurance, Group Business Travel insurance.
- Hospitalization Insurance.
- Leave programs (Annual leave, medical leave, Hospitalization leave, Exam leave etc.)
- Benefits are subject to the respective plan rules.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ around 45,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
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