Service Sales Segment Manager

Service Sales Segment Manager

At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions.

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This position reports to

Marketing & Sales Manager

Your role and responsibilities

In this role, you will have the opportunity to lead regional/local marketing and sales activities for products, systems, services within the defined industry segment(s). Each day, you will ensure that the related business substantially increases sales, margins, market share, and customer satisfaction in the selected market segments. You will also showcase your expertise by leading the definition of industry group footprint (market presence, execution standards, and delivery model).

The work model for the role is: ,

This role is contributing to the Electrification Service Business based in Petaling Jaya, Malaysia.

You will be mainly accountable for:

• Developing and implementing a market-based strategy including direct, third party and project sales.
• Defining key targets (e.g., volume, prices, portfolio mix) and ensures those are achieved for the assigned segment(s).
• Interpreting the global industry segment strategy to meet region/country requirements and implementing with country specific action plans.
• Driving the growth of the top line in each target industry segment.
• Assisting in negotiating complex legal and commercial frame agreements, while identifying and managing risks related to contract agreements and prices across segments.
• Ensuring ABB’s value proposition for the target segment is developed and well communicated (internally and externally).
• Supporting local Sales organizations to ensure they are positively perceived in the target segment(s).
• Providing feedback to the business and product groups on market developments and requirements, while ensuring that major accounts in the segments are identified and prioritized.
  
  

Qualifications for the role

• Degree in Electrical/Electronic/Mechanical Engineering field or equivalent.
• Knowledge in Medium Voltage and Low Voltage Switchgear including protection and digital monitoring systems and associated components/devices
• Good network within assigned market segment and experience in Key Accounts Sales, preferably in Data Center Segment and General Industries segment, having broad understanding of sales to large customers and end users.
• Proven ability to work across functions and reporting lines with good communication and negotiation skills. Commercially astute.
• Possess knowledge and skills in managing client relationships, driving sales through various channels, and developing effective strategies to reach target segments.
• Must be self-starter and pro-active. Be able to work independently as well as in team.
  
  

More about us

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory