Shift Manager ( Mid Valley )

Krispy Kreme Doughnuts


Date: 1 day ago
City: Johor Bahru
Salary: MYR 1,800 - MYR 2,000 per month
Contract type: Full time
Job Responsibility

  • Responsible for the day-to-day operations of Krispy Kreme Doughnut shop.
  • To deliver the highest standard quality of service by handling customer complaints, conducting customer service evaluation and achieving the customer service rating target.
  • Ensure staffing, inventory levels are appropriate so as to allow for smooth operation of the shop.
  • Perform opening and closing duties
  • Assist in stock take and upsell promotions
  • Constantly motivate & cultivate a team spirit in the outlets
  • Maintain utmost service standards and discipline/grooming among the service staff
  • Supervise and train service staff to standards of excellence
  • Adhere to company’s standard operating procedures
  • Daily bank-in of the sales money and ensure float is sufficient
  • Any other ad-hoc duties

Job Requirements

  • Have minimum 1 years experience in similar position
  • Application should be Malaysian citizens or hold relevant residence status.
  • Able to Communicate well in English and Bahasa
  • Have friendly & engaging personality
  • Sales driven & results oriented
  • Able to work on shifts including weekend, 6 days a week
  • Possess own transport

Job Benefits

  • Meal Allowance - RM 5.00 per day
  • Sale performance Incentive
  • Overtime
  • Training and certification program
  • Fast career advancement
  • Medical coverage
  • Daily Meal Provided
  • EPF, Socso

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