Specialist - HR Services (EDA) (Japanese Speaker)
DHL Express
Date: 10 hours ago
City: Petaling Jaya
Contract type: Full time
Job Purpose
Administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.
Key Tasks
HR Policies, Business Requirements, Personnel Management, Recruiting, Interviews, Contract Law, Payroll, Tax, HRIS, Employee Benefits, Employee Training, Employee Relations, Talent Management, Organizational Design, Service Delivery, Customer Relationship Management, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.
Qualifications & Key Requirements
Education Level
Administer HR Administration/Shared Services processes to deliver best in class HR services, products and systems in line with business needs, HR Shared Services plans, service quality standards and budgets.
Key Tasks
- Administer activities for assigned HR service as per set quality standards and timelines
- Understand and follow set standards and timelines for service delivery
- Check and rectify errors during delivery as per process guidelines and precedence
- Maintain service delivery records as per process guidelines
- Tasks may include analysis and reporting, for both internal and external reporting, user support, data maintenance and license management
- Cross check - internal control procedure
- Explain facts, policies and practices related to job area
- Support and interact primarily with colleagues of own sub-function
- Develop a network of contacts to build up relationships and strengthen the organizational, product and market knowledge
- Individual contributor without direct responsibility for leading others
HR Policies, Business Requirements, Personnel Management, Recruiting, Interviews, Contract Law, Payroll, Tax, HRIS, Employee Benefits, Employee Training, Employee Relations, Talent Management, Organizational Design, Service Delivery, Customer Relationship Management, DPDHL Business Knowledge, Business Processes, Business Strategy, Market Research, Project Management, Stakeholder Management, Influencing, Feedback, Presentation & Storytelling, Facilitation.
Qualifications & Key Requirements
Education Level
- Bachelor’s Degree
- HR certification preferred
- Experience more than 4 years.
- Certification in Japanese language proficiency (e.g., JLPT N2 or N1)
- Language proficiency in Japanese (Read, written, and spoken capability)
- Experience in HR data management, analysis, or related roles.
- Excellent written and verbal communication skills.
- Strong analytical skills and attention to detail.
- Ability to work independently and collaboratively in a fast-paced environment.
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