Specialist - Receipting

DHL Express


Date: 5 hours ago
City: Petaling Jaya
Contract type: Full time
Role Purpose

To provide process expertise in Cash Apps to achieve the key objective of ensuring process improvements that drive faster allocations. This includes the following focus areas:


  • Continuous improvement in Cash apps processes with detailed analytics and defining sustainable and measurable solutions
  • Be the key resource for projects related to task transitions, process changes and system deployments, ensuring processes are compliant to GOM/GSOP, relevant CRISP/internal controls and that process deviations are approved and documented
  • Assist in migration and thereafter to come up with standard alignments to GOM ROM processes
  • Contribute and support the preparation of SPR/Regional SPR decks for relevant countries in scope


Key Responsibilities


  • To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
  • To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
  • To manage and process customer remittances advices
  • To timely investigate payment related queries
  • To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
  • To execute direct debit, refund, intercompany batches as required by collection treatment plans
  • To post invoice and bank interfaces to ERP
  • To execute timely end-of-month closing activities in line with guidelines provided
  • To manage customer escalation up to closure of the issue
  • To control credit exposure and ageing balances for cash accounts
  • To coordinate any process dependencies with external parties


Key Requirements


  • Bachelor Degree or equivalent
  • Minimum 3 years Credit Admin experience
  • Good telephone conversation/handling skills
  • Good communication and conversational skills
  • High customer focus and service orientation


Advanced MS excel knowledge

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Finance Analyst

Biosearch Life, a Kerry Company, Petaling Jaya
3 hours ago
Requisition ID: 59693Position Type: FT PermanentWorkplace ArrangementAbout KerryKerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world...

Senior Associate - Purchase to Pay (VMD/Payment)

DHL Express, Petaling Jaya
1 day ago
Key ActivitiesTo provide accurate and timely processing execution of accounts payable related activities as per SLA.Account Payable ProcessesProcessing of payment for internal and 3rd party vendors via the automatic / manual method and cheque issuance.The payment activities are carried out based on schedules / ad-hoc.Process inter-company payments.Answering vendor / business partners queriesFollow-up with business partners for insufficient information / clarification...

HR Data Management Manager (GCH)

Air Liquide, Petaling Jaya
1 day ago
ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping...