Specialist - Receipting

DHL Express

Date: 1 day ago

City: Petaling Jaya

Contract type: Full time

Role Purpose

To provide process expertise in Cash Apps to achieve the key objective of ensuring process improvements that drive faster allocations.This includes the following focus areas:
Continuous improvement in Cash apps processes with detailed analytics and defining sustainable and measurable solutions
Be the key resource for projects related to task transitions, process changes and system deployments, ensuring processes are compliant to GOM/GSOP, relevant CRISP/internal controls and that process deviations are approved and documented
Assist in migration and thereafter to come up with standard alignments to GOM ROM processes
Contribute and support the preparation of SPR/Regional SPR decks for relevant countries in scope

Key Responsibilities

To ensure timely, qualitative and efficient processing of bank receipts, checks and cash transfer
To guarantee effective allocation of payments, credit notes and adjustments to customer invoices
To manage and process customer remittances advices
To timely investigate payment related queries
To investigate and resolve un-allocated & un-applied receipts; and contact customer if required
To execute direct debit, refund, intercompany batches as required by collection treatment plans
To post invoice and bank interfaces to ERP
To execute timely end-of-month closing activities in line with guidelines provided
To manage customer escalation up to closure of the issue
To control credit exposure and ageing balances for cash accounts
To coordinate any process dependencies with external parties

Key Requirements

Bachelor Degree or equivalent
Minimum 3 years Credit Admin experience
Good telephone conversation/handling skills
Good communication and conversational skills
High customer focus and service orientation
Advanced MS excel knowledge

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Senior Executive eCommerce Livestream

DKSH, Petaling Jaya

15 hours ago

Job SummaryThe Ecommerce Livestream Senior Executive must be dynamic and results-driven lead to the execution of our livestream commerce initiatives. This role is responsible for end-to-end livestream production planning, content strategy, pitching and on-air execution across digital platforms.Job ResponsibilitiesCommercial CollaborationCollaborate with commercial team to pitch livestream services to potential and existing clientsPresent livestream capabilities, value proposition, and past success casesLivestreamingResponsible...

Intern - Market Insights & Customer Service Operations Support

Continental, Petaling Jaya

17 hours ago

Company DescriptionContinental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent and affordable solutions for vehicles, machines, traffic and transportation. In 2021, Continental generated sales of €33.8 billion and currently employs more than 190,000 people in 58 countries and markets. On October 8, 2021,...

Senior Nutritional Sales Executive

Abbott, Petaling Jaya

1 day ago

ResponsibilitiesAchieve product wise, monthly, quarterly and annual budget by adhering to set work norms (both value and volume targets).Develop customer database through selection of towns, routes and profiling of customers.Meet customers at a predefined frequency to ensure availability of all Abbott’s SKU’s in adequate quantity.Know the products. Undertake timely and effective implementation of company’s product promotion plan to enhance distribution...