Sports Advisor Part Time - Decathlon 1Utama

Decathlon Malaysia


Date: 3 weeks ago
City: Petaling Jaya
Contract type: Part time
Mission

The Worlds Largest Sports Retailer is recruiting passionate sports people-At Our New Decathlon Store at 1 Utama!

Would you like to build a smashing career in Retail around Sports?

Game changers and sports enthusiasts, our doors are wide open for you!

As a Sports Advisor, your role is to ensure all customers leave our stores ‘satisfied or satisfied’. From a friendly and professional welcome through to a quick and easy payment process, your role is to always deliver a 5 star shopping experience. Decathlon heavily invests in the development of teammates so that those who want to build careers within the business are able to flourish within their roles. Whether you’re a student looking for a part-time role, or perhaps someone looking for a complete career change, Decathlon can cater for all.

Responsibilities

  • To Customers
  • Welcome customers in a professional manner.
  • Fully commit to the satisfaction of every customer and determine a suitable solution for every situation (returns, complaints, checkout etc.)
  • To educate customers on omni-channel brand offerings for complete range of interested products
  • To know the technical features of Decathlon products and user benefits to offer customers appropriate products and services, regardless of whether they are in range
  • Develop the network of customers both in store and online, to know them better and establish a personal relationship
  • Pass on sports passion and help customers discover new sports
  • Improve and develop customer information by encouraging the subscription/registration of loyalty card to customers
  • To participate in sports related community events within the neighbourhood of the store
  • To Decathlon Malaysia
  • To know the ambition of the department and take action with the team to achieve it
  • Promote innovation and sports experience in store
  • Boost Decathlon Malaysia best sales by using resources and commercial tools
  • To put together the layout in store in accordance with implantation principles and guideline
  • Produce high-quality implantation based on Satisfied Customer Family (FCS)
  • Maintain the layout with good facing to make customers satisfied
  • To make sure that stock is accurate and available by using the automatic replenishment system
  • To bring awareness about Decathlon Connect to all stakeholders
  • For Safety of People and Goods
  • Enforce basic safety and security standards in the departments.
  • To know and enforce the preventive and operating guidelines regarding fire safety and evacuation procedures
  • Apply and enforce all the security procedures (regarding people, goods and cash) and play an active role in combating shrinkage
  • Observe the product safety policy (standardized adjustments and traceability of sensitive products, use-by dates etc.)
  • Development and Complementary Skills
  • Know and manage the personal development plan and training plan
  • Participate in training, develop the training skills and become a trainer
  • Improve skills of the teammates with the leader

Profile

What Are We Looking For

  • Students are encouraged to apply or someone who is looking for a part time position.
  • Per hourly rate RM13.56
  • Strong communication skills in English and Bahasa Malaysia(written and spoken) are essential. Other languages are a plus.
  • Minimum qualifications Bachelors Degree/Diploma is required.
  • Who is customer-centric with strong sense of service.
  • Willingness to want to help others, both teammates and customers/users.
  • Who is Responsible, self motivated and adaptable in the field of a fast paced and agile environment.
  • Who is Human-First with high level of demand and communications skills.
  • Digitally Savvy
  • Able to play as part of the team during the busiest times(weekends and holidays)

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Lead Software Engineer, Web

GXBank, Petaling Jaya
1 hour ago
Get To Know The RoleTeam and Technical LeadershipTake full ownership of projects to meet functional and non-functional requirements for users and business partners.Proactively resolve critical production issues (SLA driven) and also able to triage in a timely and effective manner.Lead the execution of complex projects, collaborating across multiple teams and business functions across regional verticals.Take end-to-end ownership of technical solutions,...

SAP Sales and Delivery Executive

IBM, Petaling Jaya
19 hours ago
IntroductionAs a Business Sales & Delivery Executive, you will support IBM’s consistent growth by bringing to the table your business development, sales, account management, and delivery skills. Picture yourself working with a highly motivated, highly successful team with a proven sales record in IBM’s top technologies. If you’re ready to bring insights and experience in areas such as IoT, Blockchain...

Senior Customer Relationship Manager

Alliance Bank Malaysia Berhad, Petaling Jaya
1 day ago
Job Purpose Primarily responsible to support a team of Privilege Banking (PB) Relationship Managers (RM) in customer transaction and service matters. Resolving PB customers’ issues and advise them accordingly to ensure that the customer service level at branch is upheld at all times. Perform sales and service related activities for customers i.e. CASA account opening, Fixed Deposit placements/renewals/withdrawals and purchased...