Supervisor ( GSC Tropicana Gardens Mall )

Golden Screen Cinemas


Date: 21 hours ago
City: Petaling Jaya
Salary: MYR 1,000 - MYR 2,000 per month
Contract type: Full time
Job Responsibility

  • Provide excellent customer service to the customers.
  • Attend to inquiries or feedback from the customers.
  • Adhere with the Company Standard Operating Procedures.
  • Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the café business.
  • Overseeing the staff for the smooth running of the café.
  • Training new employees as per their abilities and skills.
  • Maintaining a strong relationship with suppliers and vendors.
  • Inspecting the food and beverage stock level and restock them in a timely manner.
  • Conducting inspections of the cafe and ensuring proper hygiene is maintained.
  • Resolving customer complaints in a professional manner.
  • Ensuring customer satisfaction with all the services provided to them.
  • Preparing daily reports and presenting them to the higher management.
  • Monitoring inventory and ensuring that all food supplies and other Cafe essentials are adequately stocked.

Job Requirements

  • Diploma in Hospitality Management, or a related field.
  • Preferable 2 years working experience in related industry. (Hotel / Café /Food industry)
  • Proficiency in Microsoft Word & excel or similar software.
  • Required language(s): Bahasa Malaysia and English.
  • Able to work in a team and hardworking.
  • Able to work independently with minimum supervision.
  • Extensive experience in demonstrating leadership skills.
  • Ability to maintain a positive work environment.
  • Ability to work both on weekdays and on weekends.
  • Strong organization and analytical skills.
  • Customer-oriented individual and an outstanding problem-solver.
  • Good time management skills.
  • Good interpersonal and communication skill

Benefit

Job Benefits

  • Training and certification sponsored by the company
  • Career advancement
  • Annual Leave, Sick Leave
  • Rewards and recognition
  • Additional Benefits: Free movie tickets

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