Team Manager - Tech Support | Korean Speaking

Company Description

Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Tech Team Manager. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Managers in this role get to:

Influence the Lives of Others: Develop, train, and manage team members

Strengthen Relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations

Keep Morale High: Ensure motivational programs are in place and encourage frequent recognitions

Impact the Bottom Line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations

Define Sutherland’s Reputation: Oversee and manage performance and service quality to guarantee customer satisfaction

Keep Management Updated: Relay important information in the form of timely and accurate report

Qualifications

Our most successful candidates will have:

• Demonstrated leadership skills; able to take the lead in making improvements and resolving issues
• Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner
• Ability to be customer-oriented in managing communications and issues
• Ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
• Ability to be pro-active in developing trust and professional rapport with employees and team members; able to be a team-player
• Expert / Knowlegeable with the following Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Premiere Pro, Adobe After Effects, Adobe XD, or Adobe Lightroom
  
  

Additional Information

All your information will be kept confidential according to EEO guidelines.