Technical Assistant

Date Posted:

2024-05-13

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

About Otis

Join the Otis family where collaboration, innovation, and empowerment help each individual and the company reach new heights. At Otis, it’s our people that make us different.

Come and join OTIS today and be part of the Forbes 2023 World's Best Employers!

About The Role

We are hiring experienced and capable Service and Repair Technical Assistants based in Kuala Lumpur.

Reporting to a Section Manager, you will work closely with various other departments, such as Service Sales, NE Sales and Project, Quality, Environment/Health, and Safety, to ensure work is carried out efficiently and safely.

Why join us

• Competitive salary, allowances, and performance bonus
• Join a market-leading Elevator company and learn from the industry's best
• Access to funded study schemes such as our industry-leading Employee Scholarship Program and Educational Assistance Scheme
  
  

What You Will Be Doing

• Carry out 100% of lift maintenance and service visits of the units within your territory to achieve continual operation
• This position may require for 24-hour Breakdown Callback Standby duties
• Liaise directly with the customer while on site to build a good working relationship.
• Ensure that all works performed (i.e., servicing, parts replacement, repairs, and breakdown) are documented with the relevant customer's request.
• To attend as soon as reasonably possible, all breakdown callback assignments, especially to give priority to 'man trap' situation
• To perform other repair works as instructed by the Supervisor and report all abnormal findings for further action
• Any other duties that may be given by the Supervisor from time to time
  
  

What You Will Need To Be Successful

• Certificate, Diploma or Degree in Engineering or Technical related fields
• At least 2-3 years of experience in the elevator and escalator industry
• Have basic Electrical, Electronic, and or Mechanical knowledge, able to troubleshoot and solve technical problems will have an added advantage
• A committed professional with Safety as a priority
• Comfortable using electronic and digital tools
• Able to work independently with minimum supervision
• Able to standby to attend to call-backs
• Self-disciplined, curious, adaptable, and works well with minimum supervision and in a team.
  
  

Benefits

• Permanent role, competitive base salary, and benefits
• Uniform and shoes
• Company mobile
• Training and development
  
  

Apply Now and Help us Build What's Next

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at [email protected].

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