Technical Consultant (Atlassian)

Working at The Adaptavist Group

The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.

We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!

We make change happen. From anywhere.

What we offer you

We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.

Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and

PCOS.

Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.

Read our full list of benefits

About the role

The Atlassian Technical Consultant will work as part of a team assisting customers in making the best use of the Atlassian product suite, such as Jira, Confluence, Bitbucket, and other related productivity technologies, such as Slack, in order to deliver value to their business or organisation.

This role will help customers integrate systems, automate processes, and achieve efficiencies. It typically ranges from providing expert guidance and solution design to “hands-on” work with product setup, migrations, upgrades, and performance tuning.

As an Atlassian Technical Consultant, you will also take part in pre-sales, offering solutions, providing estimates and producing proposals. The position will naturally involve maintaining and improving knowledge of the Atlassian product suite, related technologies, and other collaborative tools such as Slack.

Key responsibilities and accountabilities

Atlassian Solution Consultancy

• Use knowledge of Atlassian products to gather and analyse requirements, research and present solutions to clients, and make suitable recommendations
• Communicate regularly with a range of stakeholdersParticipation in pre-sales, helping define scope and estimates for projects, as well as helping in solution design
• Participation in internal knowledge-sharing and improvements
• Travel to client sites and work on-site where necessary

Atlassian Solution Implementation and Delivery

• Installations, upgrades, migrations for Atlassian applications and associated technologies
• Custom Atlassian solution design and implementation e.g., workflow, plugins/scripts, configuration
• Scripting solutions with languages like Groovy and Python
• Database administration and querying Web integration of Atlassian and other applications using Rest APIs
• System administration (Linux and Windows), particularly application servers

Role-specific skills, knowledge and experience

• Experience in technical consulting, with a background in the Atlassian toolsets is a must
• Scripting experience in Scripturnner or with a language like Groovy or Python
• Experience with system administration (e.g. Linux and Bash scripting) and database operations
• Experience in cloud infrastructure setup like AWS, Google cloud and Azure
• Strong written and spoken English language skills
• Experience presenting solutions to customers based on provided requirements
• Experience writing and contributing to technical reports
• Excellent organizational, prioritization, communication, and interpersonal skills
• An ability to think innovatively and creatively
• Team player and strong collaboration skills
• Self-starting, strongly ambitious and tenacious

Desirable skills

• Experience with web integration using Rest APIs
• Experience in AI or Atlassian Rovo
• Experience in other tools including Gitlab, Monday.com SNOW and Service Now
• Experience in developing Atlassian Apps
• Experience with requirements gathering and analysis
• Experience within a fast-paced, fast-growth tech start-up environment
• Understanding of non-functional requirements for application scalability, availability, and security