Technical Support Executive (Mandarin Speaker)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 3 weeks ago
City: Petaling Jaya
Salary: MYR 3,100 - MYR 4,600 per month
Contract type: Full time
Job Responsibility

  • Act as the primary point of contact for customers needing technical support via phone
  • Troubleshoot, diagnose, and provide effective solutions for customer issues
  • Maintain and update databases while ensuring system security
  • Analyze customer feedback to identify trends and suggest product improvements
  • Guide customers through step-by-step instructions to resolve issues efficiently

Job Requirements

  • Candidate must possess at least SPM.
  • Required language(s): Mandarin & English.
  • Great attention to details and excellent problem-solving skill.
  • Able to work in 24/7 Rotational Shift

Job Benefits

  • Annual Leave and Sick Leave
  • EPF/SOSCO
  • Training Provided
  • Allowance Provided
  • 5 working days
  • Near to LRT Ara Damansara Station.

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