Technical Support Executive (Mandarin Speaker)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 2 days ago
City: Petaling Jaya
Salary: MYR 3,100 - MYR 4,600 per month
Contract type: Full time
Job Responsibility

  • Act as the primary point of contact for customers needing technical support via phone
  • Troubleshoot, diagnose, and provide effective solutions for customer issues
  • Maintain and update databases while ensuring system security
  • Analyze customer feedback to identify trends and suggest product improvements
  • Guide customers through step-by-step instructions to resolve issues efficiently

Job Requirements

  • Candidate must possess at least SPM.
  • Required language(s): Mandarin & English.
  • Great attention to details and excellent problem-solving skill.
  • Able to work in 24/7 Rotational Shift

Job Benefits

  • Annual Leave and Sick Leave
  • EPF/SOSCO
  • Training Provided
  • Allowance Provided
  • 5 working days
  • Near to LRT Ara Damansara Station.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Rotating Equipment Expert

Air Liquide, Petaling Jaya
59 minutes ago
ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping...

Creative Designer

TISEN, Petaling Jaya
5 hours ago
Job Title: Creative Designer (Senior & Junior Level)Location: Tisen Malaysia, Parklane Commercial Hub, Petaling JayaJob Type: Full-timeReports To: Head Of BusinessAbout Tisen GroupTisen Group is a leading multidisciplinary agency specializing in customization premiums gifts, merchandising items, as specialist in comprehensive branding and marketing design & management solutions, particularly within the below-the-line (BTL) marketing channel. We partner with over 100 brands,...

Coordinator - Accounts Receivable (Night Shift)

Association of International Certified Professional Accountants, Petaling Jaya
1 day ago
About the Role:You will be responsible for billing/ collections/ cash application/ month-end close and related reporting activity supporting the Association for our global geographical regions. Resolve service requests and other customer inquiries, prepare analysis and reports for decision-making, and support internal and external audit requests. You will report to the Manager - Accounts Receivable and use a hybrid work schedule.You...