Technical Support Specialist (Mandarin)
Agensi Pekerjaan JobScoper Sdn. Bhd.
Date: 10 hours ago
City: Petaling Jaya
Salary:
MYR 3,100
-
MYR 4,000
per month
Contract type: Full time

Job Responsibility
- Serve as the first point of contact for customers seeking technical assistance over the inbound call, live chat and email.
- Diagnose, troubleshoot and identify solutions for customer.
- Manage databases and ensure system security.
- Identify trends in customer feedback and provide suggestions for product improvement.
- Provide step-by-step guidance to resolve issues efficiently.
- Candidate must possess at least SPM. Have minimum of 1-year of customer service experience most welcome.
- Required language(s): Mandarin & English. (Must be able to speak Mandarin to ensure smooth communication with end-user support).
- Need to be a fast learner as we are a fast-paced company.
- Great attention to details and excellent problem-solving skill.
- Able to work in 24/7 Rotational Shift (5 day working 2 days off in a week).
- EPF/SOSCO
- Provided training.
- Provided commission
- Provided allowance.
- Near to LRT Ara Damansara Station.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Simplified Chinese Localization QA Tester
PlayStation Studios Malaysia,
Petaling Jaya
1 day ago
Why PlayStation?PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more.PlayStation also strives to create an inclusive environment that empowers employees and embraces...

Manager Business Development
DKSH,
Petaling Jaya
1 day ago
Job Summary Supporting the Business Development team in the Commercial Outsourcing division to help drive client acquisition in the Ethical channel. Develop, acquire, expand and oversee the execution of consumer healthcare clients with strategies to achieve long-term relationships.General ResponsibilitiesIdentify, evaluate, and manage business opportunities or leads to develop a strong pipeline in the consumer healthcare segment.Development and implement client engagement...

Senior Talent Acquisition Specialist
BJAK,
Petaling Jaya
2 days ago
Build the Team That Builds the FutureAt BJAK, we believe every great product starts with the right people. We’re looking for a Senior Talent Acquisition Specialist to help us identify, engage, and hire top-performing, mission-aligned individuals who will shape the future of financial access across Southeast Asia.In this role, you’ll be a strategic hiring partner to our leaders across various...
