Telesales Agent (Mon-Fri)

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 12 hours ago
City: Petaling Jaya
Salary: MYR 3,200 - MYR 5,000 per month
Contract type: Full time
Job Responsibility

  • Proactively engage with potential customers via both inbound and outbound calls to promote products and services
  • Understand and assess customer needs to recommend tailored solutions that best fit their requirements
  • Confidently manage objections, provide clarifications, and drive successful sales closures
  • Accurately document all customer interactions, leads, and sales activities in the CRM system
  • Stay up to date with the latest product knowledge, promotions, and industry trends to maintain a competitive edge
  • Deliver outstanding customer service and foster long-term relationships with clients to encourage repeat business and referrals

Job Requirements

  • Language Skills
    • Must have excellent command of English
    • Minimum C1 level proficiency (CEFR) in both spoken and written English
  • Able to communicate persuasively and professionally over the phone
    • Sales Experience
    • Minimum 1â2 years of telesales or inside sales experience
    • Proven success in B2C (Business-to-Consumer) sales is required
    • Experience in selling technology, or consumer electronics products is an added advantage
  • Communication & Persuasion Skills
    • Confident and engaging phone presence
    • Able to handle objections, build rapport quickly, and close sales effectively
    • Strong active listening and questioning techniques
  • Target Driven
    • Motivated by sales targets and commission-based incentives
    • Consistently able to meet or exceed KPIs and daily/weekly call goals
  • Technical Skills
    • Comfortable using CRM systems, call tools, and spreadsheets
    • Able to learn product knowledge and software tools quickly
Job Benefits

  • Provided training.
  • 5 working days (Mon-Fri;7am-4pm)
  • Annual leave/Medical leave
  • Provided allowance
  • Provided incentive
  • Near to public transport.

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