Telesales Executive

YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMRPOVE THE LIFE OF OUR CUSTOMERS

Would you like to become part of the world’s most international company?

A company that pioneered cross-border express delivery in 1969 and it now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our Insanely Centric Team and become a Certified International Specialist!

YOUR TASKS

• Liase closely with Sales Channels and other departments within DHL to ensure that a full cost effective service is maintained and that target for the area is achieved.
• Ensure co-operation with other members of the sales team and throughout the sales force.
• Formulate a personal sales plan that incorporates initiatives for identifying and gaining new business prospects and maximizes growth within the existing client base so that the required personal sales results are achieved.
• Manage the revenue growth through Up selling and Cross selling tactics to exceed this budget through calls
• Combine sales skills with DHL product/service knowledge and convert the maximum possible prospect leads into accounts, emphasizing those with maximum revenue potential, in order to increase the size and quality of DHL’s account holders.
• Continually develop knowledge of DHL’s services and general commercial awareness in order to provide the best possible standard of customer service and maximise the department’s contribution to the sales function.
• Adhere to regional standards on profit margins and discount guidelines.
• Open new accounts and ensure they trade profitably.
• Ensure all customer agreements are cost sensitive to ensure a suggested minimum pricing tariff is set and adhered too. Any deviation from this tariff requires management agreement and justification.
• Customer Information Maintenance & Reporting
• Complete daily and weekly reports to measure individual and department effectiveness and provide figures showing weekly productivity of the department.
• Ensure that customer information is maintained accurately on the customer database.
  
  
  

YOUR PROFILE

• Exhibits an exceptional degree of ingenuity, creativity, resourcefulness and empathy.
• Well- developed relationship skill and ability to network with multiple levels of an organization and other business units.
• Typically requires Bachelor of Degree in related discipline and or 3- 4 years of Sales & Account management experience.
• Experience in working Contact Centre (Outbound) Environment.
  
  
  

OUR OFFER

• Strong career support in an international environment
• Great culture and colleagues
• Multifarious benefit program
  
  
  

Do you see a personal challenge in these versatile and reponsible tasks? Then apply now!

We look forward to receiving your application!

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