Tools & Process Training leader

Mission
The Tools and Process Training Leader is responsible for designing, developing, and delivering training programs that enhance employee proficiency in tools, systems, and operational processes. This role ensures that teams are equipped with the knowledge and skills necessary to effectively use internal tools and follow standardized processes, driving operational efficiency and continuous improvement across the organization

Scope & Environment
Services Operation Process and tools training creation, support for deployment and maintenance

Key responsibilities / activities

1. Training Program Development:
   • Design and implement comprehensive training programs for tools, systems, and processes.
   • Develop training materials from the LoB documentation, manuals, e-learning modules, and job aids tailored to various learning styles and roles.
2. Delivery & Facilitation:
   • Conduct engaging in-person and virtual training sessions for Tools deployment leaders, champions and existing employees.
   • Facilitate workshops, process simulations, and hands-on tool usage sessions.
3. Process & Tool Expertise:
   • Serve as a subject matter expert (SME) on key business tools.
   • Collaborate with process owners and IT to stay updated on tool enhancements and process changes.
4. Continuous Improvement:
   • Evaluate training effectiveness through assessments, feedback, and performance metrics.
   • Identify gaps in knowledge or process adherence and recommend targeted interventions.
5. Stakeholder Collaboration:
   • Partner with department heads, HR, and IT to align training initiatives with business goals.
   • Support change management efforts during tool rollouts or process transformations and update regularly the documents and share the changes with the population.

Education

1. Graduated high school
2. University degree

Language requirements

1. English
2. Other language is advantage

Experience

1. Bachelor’s degree in Business, Education, Organizational Development, or related field.
2. 5+ years of experience in training, process improvement, or operations.
3. Proven experience in instructional design and adult learning principles.
4. Familiarity with tools such as SAP, Salesforce, Jira, Confluence, or similar platforms.
5. Strong communication, facilitation, organizational and interpersonal skills.
6. Certification in Lean, Six Sigma, or similar methodologies is a plus.

Skills requirements

1. Experience with Learning Management Systems (LMS) and e-learning authoring tools (e.g., Articulate, Captivate) is advantageous.
2. Analytical mindset with the ability to interpret data and drive decisions.
3. Project management experience or certification (e.g., PMP) is advantageous.

Tools requirements

1. BfS, tendering tools
2. Learning management system (LMS)
3. MS Office

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€36 billion global revenue
+13% organic growth
150 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and ‘inclusion’ is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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