Transaction Monitoring Specialist

Get To Know Our GX Bank Team

GX Bank Berhad - the Grab-led Digital Bank - is the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and micro and small medium enterprises.

We are driven by our shared purpose and passion to bring positive transformation to the banking industry, starting with solutions that address the financial struggles of Malaysians and businesses.

Get To Know The Role

As a Transaction Monitoring Specialist within the AML Operations team, you will be critical in safeguarding our bank by identifying and mitigating financial crime risks. Reporting directly to the AML Operations Team Lead, you will analyze, investigate, and manage transaction alerts, ensuring robust compliance with internal policies and Bank Negara Malaysia (BNM) regulatory requirements. Your role includes active collaboration on procedural improvements and regulatory reporting, especially Suspicious Activity Reports (SARs).

• Review, assess, and investigate transaction monitoring alerts promptly, applying a risk-based approach aligned with established AML/CFT standards.
• Conduct detailed investigations involving comprehensive customer profiling, transaction trend analysis, and source-of-funds evaluations.
• Communicate proactively with internal teams and, when required, customers to obtain supporting information essential to investigations.
• Identify, document, and escalate potential suspicious activities to Compliance effectively, aiding in accurate SAR filing.
• Prepare, review, and submit timely and precise Suspicious Activity Reports (SARs), complying strictly with regulatory guidelines and internal SLA commitments.
• Maintain diligent adherence to turnaround times and internal SLA metrics to ensure efficient case handling.
• Collaborate cross-functionally to support enhancements in AML systems, operational workflows, and processes.
• Contribute actively to drafting, revising, and updating AML Standard Operating Procedures (SOPs) to ensure relevance and compliance.
• Participate in User Acceptance Testing (UAT) initiatives for new systems, enhancements, or AML rule-tuning exercises.
• Support the team in managing other AML-related tasks or ad-hoc investigations assigned by management.
  
  

The Must Haves

• Bachelor's degree in Finance, Law, Business Administration, or related fields.
• Minimum 3 years' direct experience in AML Operations with proven expertise in Transaction Monitoring, ideally within banking, fintech, payments, or digital wallet sectors.
• Comprehensive understanding of AML/CFT regulations, including robust familiarity with SAR reporting processes and Bank Negara Malaysia (BNM) regulatory expectations.
• Demonstrated analytical proficiency in identifying suspicious transaction patterns and conducting thorough investigations.
• Excellent written communication skills, particularly in drafting detailed investigation summaries and SAR narratives.
• Experienced with transaction monitoring platforms and proven involvement in system testing and UAT processes.
• Meticulous attention to detail, ensuring high accuracy in reporting and documentation.
• Proven ability to manage workload independently, prioritize effectively, and perform under pressure in a dynamic and fast-paced operational environment.