URGENT HIRING - Call Centre Executive (Fresh Grad Welcomed | Up to 4K) - P9

Agensi Pekerjaan Achieve Career Consultant (M) Sdn Bhd (JTKSM 579)


Date: 3 weeks ago
City: Kuala Lumpur
Contract type: Full time

Job Highlights:

  • Basic Salary + Allowances
  • Call Centre Environment
  • Rotational shift
  • Training will be provided
  • Virtual interview
  • Accessible by Public Transport
  • Fresh Graduates are welcomed to apply

Job Responsibilities:

  • Working in a contact centre environment and handling multiple calls from our customers.
  • Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
  • Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution.
  • Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
  • Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.

Job Requirements:

  • Must possess at least a Bachelor's Degree or Diploma with 2 years of working experience.
  • Experience in Customer Service / Call Centre would be an added advantage.
  • Degree fresh graduates are welcome to apply
  • Able to work under 24/7 rotational shift (including weekends and public holidays).

HOW TO APPLY

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  • Current/ Last drawn salary
  • Notice period
  • Expected salary

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