URGENT HIRING - Customer Service Call Centre (Fresh/Exp | up to 4K) - P11

Job Highlights:

• Basic Salary + Allowances
• Call Centre Environment
• Rotational shift
• Training will be provided
• Virtual interview
• Accessible by Public Transport
• Fresh Graduates are welcomed to apply!

Job Responsibilities:

• Working in a contact centre environment and handling multiple calls from our customers.
• Responsible for achieving individual performance expectations and development whilst maintaining appropriate operational risk control and compliance in all activities.
• Taking ownership to complete necessary research and customer follow-up or alternatively directing the customer to the appropriate department for resolution.
• Listening to customers and establishing their needs in order to offer relevant products, services and solutions.
• Providing high-quality service to achieve maximum customer satisfaction by resolving customer queries at first contact where possible.

Job Requirements:

• Must possess at least a Bachelor's Degree or Diploma with 2 years of working experience.
• Experience in Customer Service / Call Centre would be an added advantage.
• Must willing to work on shift duties (including weekends and public holidays).

HOW TO APPLY

Click Apply Now button below.

To speed up the process, please include UPDATED information in your resume:

• Current/ Last drawn salary
• Notice period
• Expected salary

We regret that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.