(Urgent Hiring)Customer Service Technical Support Executive

Agensi Pekerjaan JobScoper Sdn. Bhd.


Date: 3 weeks ago
City: Petaling Jaya
Salary: MYR 2,000 - MYR 4,000 per month
Contract type: Full time
Job Responsibility

  • Act as the primary point of contact for customers needing technical support via phone
  • Troubleshoot, diagnose, and provide effective solutions for customer issues
  • Maintain and update databases while ensuring system security
  • Analyze customer feedback to identify trends and suggest product improvements
  • Guide customers through step-by-step instructions to resolve issues efficiently

Job Requirements

  • Minimum 1 year experience in customer service or technical support (BPO, IT, or related industry preferred).
  • Strong problem-solving and analytical skills.
  • Excellent verbal and written communication skills in English & Mandarin or English & Bahasa
  • Ability to work in a fast-paced, dynamic environment.

Job Benefits

  • Annual Leave and Sick Leave
  • EPF/SOSCO
  • Training Provided
  • Allowance Provided
  • 5 working days
  • Near to LRT Ara Damansara Station.

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