UX Design Lead

About BJAK

BJAK is Southeast Asia’s largest insurance and financial services platform. Headquartered in Malaysia, we help millions of users access affordable, transparent, and simplified financial products through Bjak.com. Our proprietary technologies—from custom APIs to AI-powered engines - are designed to make complex services like insurance and investments accessible and intuitive.

We operate across Malaysia, Thailand, Taiwan, and Japan, and are building next-gen AI systems to transform how financial services are delivered in the region.

If you’re ready to think big, move fast, and help build the teams that build the future - apply now.

Why This Role Matters

• You’ll be designing key user flows across high-impact products, used by millions.
• You’ll shape the future of financial tools that are simpler, faster, and fairer.
• You’ll work cross-functionally to bring thoughtful, tested, and scalable designs to life.
  
  

What You’ll Do

• Advocate for end-users by influencing decisions to ensure that products, solutions, and design choices align with well-defined user needs and expectations.
• Collaborate with product managers, UX writers, and engineers to translate business requirements into user-friendly products.
• Act as a co-owner of the design system for iOS and Android, responsible for maintaining and expanding UI components to ensure platform-wide consistency.
• Spearheaded the creation of over 20 animations aimed at enhancing user experience across both the app and website.
• Communicate design proposals to stakeholders and engineering teams through end-to-end prototypes and detailed design documentation.
• Support user researchers in conducting research sessions and gathering insights to inform design decisions.
  
  

You’ll Thrive Here If You...

• Enjoy turning complex flows into simple, elegant user experiences.
• Can work quickly without sacrificing quality.
• Embrace feedback, data, and iteration as tools to sharpen your designs.
• Take ownership of problems and see them through to elegant solutions.
  
  

Requirements

• Minimum of 5 years of experience in product design.
• Proficiency in app ideation and development processes.
• Strong portfolio showcasing your design leadership skills and successful projects.
• Proficiency in design tools such as Sketch, Adobe Creative Suite, Figma, etc.
• Excellent communication, presentation, and interpersonal skills.
• Ability to inspire and motivate team members to achieve their full potential.
• Experience with Agile/Scrum methodologies and cross-functional collaboration.
• Deep understanding of user-centered design principles and methodologies.
• Strong problem-solving skills and ability to think strategically.
• Passion for innovation and a relentless pursuit of excellence in design.
  
  

Why Join BJAK

• Above-market remuneration
• Accelerated career growth and leadership exposure
• Mission-driven work with real impact
• Collaborative, inclusive, and flat team culture
• Ideas and ownership matter more than titles
• High autonomy and unlimited learning potential
  
  

Our Team & Culture

We’re a lean, high-performance team that moves fast and holds a high bar. Titles don’t matter here - output, integrity, and ownership do. Everyone is expected to roll up their sleeves, contribute meaningfully, and take initiative.

We reward people who think like owners. We value speed, clarity, and relentless ownership. If you’re hungry to grow and care deeply about excellence, this is your kind of environment.