Telemarketing Customer service

Abang UsedCar Sdn Bhd is a fast pace company that are expanding rapidly now. We are specialist in pre-owned cars and are creating something unique towards the market.

We are looking for a highly motivated and target driven Telemarketing Customer Service to be part of our team. You'll play a crucial role in driving the company growth together.

What do we need from you?

• Handles and responds to customer enquiries efficiently and promptly
• Ensures all customer inquiries are been answered
• Maintains a positive, empathetic and professional attitude towards customer
• Enters, updates and maintains accurate information of customer interaction, transactions, comments and complaints in the company's system
• Resolves customer requests and problems by making appropriate changes based on company's processes and procedures, as well as terms and conditions
• Keeps updated with company procedures and processes
• Shares customer feedback with relevant departments for further improvements
• Deliver customer satisfaction through excellent service quality with required service level to meet the goals and objectives
• Solve problems and analyze accurately with appropriate speed
• A demonstrated commitment to the call center values
• Adaptable, with high tolerance level and ability to handle various changes and needs of operations
• Ensure diligent follow up and fulfill promises made to customer / internal functions
• Establish and maintain good relationships with customers

What will you get when you join us?

• Profit sharing will be compensate towards your project if the project is outstanding and create a positive branding awareness
• To ensure you onboard successfully with us, comprehensive training will be provided for you
• EPF+SOCSO
• Annual and medical leave shall be in accordance with the prevailing Labour Law

Additional Benefits

Personal career development , a career we will build together along
We are committed to fostering a diverse and inclusive workplace where all employee can thrive and contribute to success

So if you are ready to join a dynamic team , i encourage you to explore our current job and submit your applications today.
Together we can make a meaningful impact and archieve great things.

Click the application link below, we will talk soon.Lets build this together