Account Specialist / Manager, EMS

Your Job

As Account Specialist / Account Manager at Molex Malaysia, you will be the key player in managing and nurturing assigned accounts to achieve profitable growth and make Molex the preferred supplier. Your role will encompass responding to customer inquiries with Molex solutions, coordinating internal and external resources, and actively working to expand Molex's market presence.

Our Team

You will be an integral part of a team that liaises closely with various internal stakeholders, such as Sales Engineers/Managers, Product Management, Demand Planning, and others, to deliver exceptional service to our customers. Externally, you will interact with purchasing, procurement, quality and technical teams to ensure Molex's offerings align with customer needs and expectations.

What You Will Do

• Respond to customer inquiries with Molex product information, pricing, RFQs, and technical specifications.
• Ensure Molex products are approved and included in customers’ Bills of Material (BOMs) by tracking opportunities and order conversions.
• Coordinate NPI and MP project requirements with internal teams and external partners.
• Drive design-in activities with customer R&D teams to maximize Molex’s footprint in new and existing programs and build a strong pipeline of assigned key accounts.
• Manage customer contracts and agreements as required.
• Conduct customer visits to strengthen relationships and clarify requirements.
• Collaborate with internal business units to support sales efforts and program execution.
• Monitor market trends, customer developments, and competitor activity to inform strategy.
• Prepare monthly sales reports and call plans that highlight opportunities, risks, and recommended actions.
• Perform other duties as assigned by management.
  
  
  

Who You Are (Basic Qualifications)

• You possess a degree in any field, engineering or marketing will be preferred.
• You have a minimum of 2 years of work experience with a background in the Electronics / EMS industry.
• Your experience includes customer-facing roles with a focus on service and commercial aspects.
• You have a proven track record of managing customer accounts and fostering growth.
  
  
  

What Will Put You Ahead

• Prior Sales experience within the electronics industry.
• A history of achieving or exceeding sales targets.
• Strong familiarity with interconnect products / companies.
• Demonstrated ability to build and maintain strong customer relationships.
• Advanced expertise in sales strategies and lead qualifications.
  
  
  

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are

As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.