Associate, Key Account Management – ShopeeFood
Shopee
Date: 2 weeks ago
City: Remote
Contract type: Full time
Remote
Job Description
- Build and maintain close, long-term relationships with ShopeeFood merchants.
- Develop high-level strategic business plans and explore new growth opportunities.
- Educate merchants on best practices to increase sales and improve visibility on the ShopeeFood platform.
- Negotiate deals with merchants and curate dishes for campaigns, promotions, and online marketing activities.
- Monitor and analyze merchants’ sales performance, activities, and initiatives to boost orders and revenue.
- Identify market gaps and manage pricing strategies, product assortments, and stock availability across various delivery platforms.
- Drive merchant investment through co-funded campaigns, media asset packages, and in-store promotions.
- Collaborate closely with internal teams (e.g., Marketing, Budget & Planning, Operations) to ensure a smooth and positive merchant experience.
- Bachelor’s degree in any field (experience in e-commerce or food delivery industry is an advantage).
- Strong analytical skills with proficiency in Microsoft Excel.
- Innovative and resourceful problem-solver with the ability to identify issues and implement solutions.
- A team player with strong work ethics and the motivation to consistently exceed KPIs.
- Excellent command of English; proficiency in other languages such as Bahasa Melayu or Mandarin is an added advantage.
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