Associate OTC

The Associate, OTC will support divisions, legal entities and countries as assigned to gain, over time, a deep understanding of the various business divisions, and the unique attributes of the legal entity, regulatory, and in-country requirements associated with the region.

Main Responsibilities

• Liaise with customers for prompt collection of due AR balances.

• Liaise with commercial team to resolve issues relating to collection, and on-hold orders.

• Knock collection again AR balance.

• Denied Party Screening of new customers and quarterly for all customers & banks.

• Review and approve new customer creation.

• Review and approve customer master data maintenance.

• Review and approve customer master data change audit trail.

• Review and release customer orders that are on-hold due exceeding of credit .limit or overdue AR.

• Review AR aging reports for escalation if necessary.

• Validate customer rebate calculations.

• Quarterly collection forecast to corporate treasury.

• Submit AR reports to corporate.

Month-end Activities:

• Calculation of AR reverse as per policies.

• Generate and send Statement of Accounts to customers.

• Prepare and furnish to business units DSO report, AR aging report, and overdue AR report.

• Compile detailed AR reports for Shared Services Hub

• Perform AR reconciliation.

• Attend AR review meeting with business units.

Experience/Background

• BA degree in Business or Accounting.

• 2-3 years of credit experience inclusive of all aspects of credit management.

• Knowledge and understanding of overall OTC processes.

• Prior recent experience working in a captive SSC environment preferred.

• Experience with 3rd party outsource providers an advantage.

• Strong ability to interact with internal and external parties at various levels.

• Attentive to detail with a propensity for continuous improvement.

• Reasonable skill level in Excel, Word, Powerpoint.

• Minimum Language Skills: English & Mandarin.