Business Centre Manager

Alliance Bank Malaysia Berhad


Date: 2 weeks ago
City: Kota Kinabalu
Contract type: Full time
Key Responsibilites

Business Growth / Management

  • Manage the achievement of volume targets, P&L and overall revenue growth, including fee income, of the assigned business centre.
  • Establish market networking and engagement activities for the overall customer satisfaction needs and bank’s franchise growth.
  • Collaborate with other Division, i.e. Consumer Banking, Strategic Business Development and etc. for cross-selling and customer fulfillment purposes.
  • Achieve the assigned financial targets of the business centre via solicitation of new business as well as expanding the wallet share of existing customers.

Credit Quality

  • Manage loan quality of the business centre to ensure minimal credit losses per targets set.
  • Inculcate behavior of compliance to regulatory, credit and business rules/regulations.

People Management

  • Manage and coach a team of relationship managers with mixed seniority and experiences for competency, skillset development and succession planning.
  • Identify skill gap and provide action plan to develop, attract and retain talented staff

Job Requirement

  • Minimum 5-year managerial sales experiences with solid knowledge of banking operations, services and product offerings
  • Strong customer service experience with specific focus on relationship management
  • Sales and people management skills
  • General market knowledge and intelligence
  • Good business acumen with fair market network
  • General administrative and managerial expertise
  • General economic and accounting understanding
  • Strong credit knowledge

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