Concierge Assistant
Hilton
Date: 4 hours ago
City: Malacca
Contract type: Full time
Job Description
You will be assisting them with their luggage and escorting them to their rooms. You will work closely with the front office, concierge, and other departments to ensure guests’ needs are met promptly and professionally. As a Concierge Assistant, you’re not just greeting guests upon arrival - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
You will be assisting them with their luggage and escorting them to their rooms. You will work closely with the front office, concierge, and other departments to ensure guests’ needs are met promptly and professionally. As a Concierge Assistant, you’re not just greeting guests upon arrival - you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Guest Welcome & Assistance: Greet guests, assist with luggage, and escort them to rooms while providing hotel and local information.
- Luggage Handling: Safely manage guest luggage and ensure proper delivery and storage.
- Room Orientation & Departure: Introduce room features and assist with luggage during check-out.
- Transportation Coordination: Support valet, airport transfers, and other transport needs in collaboration with the front office and concierge.
- Service & Conduct: Maintain a professional appearance and deliver exceptional customer service.
- Cross-Department Support: Communicate guest needs to relevant departments and assist with room moves or special requests.
- Issue Resolution: Address guest concerns promptly and ensure a smooth stay experience.
- 1–2 years of experience in guest services or bell attendant roles, preferably in hospitality
- Strong communication and interpersonal skills with a guest-focused mindset
- Physically fit to lift and carry luggage safely
- Professional appearance, positive attitude, and enthusiasm for service
- Proficient in English; additional languages are an advantage
- Flexible availability, including nights, weekends, and holidays
- Familiarity with hotel amenities, local attractions, and transport options preferred
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Senior Specialist Supply Chain Planning
Infineon Technologies,
Malacca
2 weeks ago
#WeAreIn for jobs that impact everyone's lifeHelp us shape the foundation that keeps Infineon’s production running – stable, safe, and ready for the future.As a Senior Specialist Supply Chain Planning in our Manufacturing and Operations team, your contribution ensures that innovation never stands still. Together, we make reliability our strongest asset.Are you in?Your roleKey responsibilities in your new roleBe responsible...
Senior Engineer Quality Engineering
Infineon Technologies,
Malacca
2 weeks ago
#WeAreIn for jobs that impact everyone's life.Driving continuous improvement - ready to make quality a culture?As a Senior Engineer Quality Engineering in our Quality & Excellence team uncover the root causes behind every single error, drive transformational improvements, and implement forward- thinking solutions to ensure our products exceed the highest standards of quality, reliability, and performance.Are you in?Your roleKey responsibilities...
Senior Staff Specialist Supplier Quality Management
Infineon Technologies,
Malacca
2 weeks ago
Ensure material provided by supplier meet defined quality standards and requirements. Protect production and customer from material quality issues. Responsible for overall supplier quality, lead quality containment, root cause analysis and improvement with suppliers. Establish and execute incoming quality inspection plan to ensure material meet the required specifications and standards.Your RoleKey responsibilities in your new roleEstablish and execute incoming quality...