Executive, Client Key Account Management
Zuellig Pharma
Date: 2 weeks ago
City: Shah Alam
Contract type: Full time
- Fosters close working relationships with the internal and external stakeholders in communication, development, and follow-up of all clients and inventory related matters.
- Review business plans in coordination with clients to achieve overall business objectives and profitability.
- Manage and take responsibility for monitoring and controlling stockholding and inventory transactions for all clients including stock write offs.
- Handles inventory issues internally, and externally with clients in a service-oriented manner.
- Disseminates daily, monthly, and quarterly reports to clients in a timely and accurate manner.
- Reports to Manager, Client Key Account Management on departmental issues, non- conformities, and accomplishments. Ensures there are prompt and effective communication both internally and externally to keep all interested parties informed proactively. This includes but not limited to superiors, colleagues, clients, and customers.
- Attends, participates, and conducts meetings (internally and externally) including cross- functional meetings. Supports and participates in cross-functional projects when assigned/appropriate.
- Demonstrate strong understanding of clients' industry/business/products.
- To understand the company digital tools and support services, effectively use our tools, apps including the features, benefits and how to address clients needs.
- Performs other duties as assigned when required.
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