F&B Assistant
Hilton
Date: 4 hours ago
City: Malacca
Contract type: Full time
Job Description
You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a F&B Assistant, you’re not just making guests feel at home, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a F&B Assistant, you’re not just making guests feel at home, you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
- Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
- Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
- Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
- Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
- Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
- Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
- High school diploma or equivalent; hospitality training is a plus
- Proven experience in a similar role in a hotel
- Excellent communication, grooming, and interpersonal skills
- Fluent in English; additional languages are an advantage
- Friendly, professional, and guest-focused
- Able to work flexible shifts
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