Hospitality Manager (Spa & Cafe)

Job Description

Make great coffees, serve wines, juices etc & book great massages for our lovely guests.

1. Ensure every touchpoint from booking to checkout meets brand standards; handle complaints and service recovery on the spot.
2. Roster therapists to match demand, run briefings, and coach on service quality and upselling.
3. Monitor occupancy, manage promotions, track daily targets, and optimize treatment room utilization.
4. Control stock of products and consumables, manage reorders, and keep costs within budget.
5. Ensure hygiene protocols, licensing requirements, and safety standards are consistently met across all treatment areas and facilities

Job Details

Job Info & Requirement
Contract Type Full-time
Job Type Executive
Experience Level 1-3 years
Job Categories Retail/Promoters
Language Required English, Mandarin/Cantonese, Bahasa Malaysia
Nationality Preferred Malaysians Only
Gender Preferred Female Only
Own Transport None
Salary & Other benefits
Salary RM 2,000 to RM 2,500 per month
Other Benefit (Optional) EPF, Massages & great team of friendly people.