Insurance Operations New Associate (Multinational)

Accenture Southeast Asia


Date: 2 weeks ago
City: Subang Jaya
Contract type: Full time

Job Description



  • Perform routine business processing transactions, which are non-repetitive and may involve independent thinking, including data-entry in system, issuing policy documents and billing premiums based on set guidelines. Involve analysis and investigation during handling the account.
  • Review, evaluate, verify and process work for multinational business. This includes calculation of taxes / adjustments, billing premiums and issuing policies to the client.
  • Communicate both verbally and/or in writing to Producing Office, Multinational Risk Practitioner, Underwriter or clients to collect information for policy issuances.
  • Organize and maintain electronic databases
  • Review, investigate and rectify all the rework issue if any.
  • Respond to queries by Clients, Producing Office or Underwriters.
  • Update payments for policies and may have to communicate with other departments such as Finance / Accountings and RISO to obtain updated payment information.
  • Responds to general client and broker queries via email and calls.
  • Prepare reports as and when required by management


    • Job Requirements:


  • Diploma / Bachelor’s degree or equivalent in any field
  • Fresh graduates are encouraged to apply
  • General insurance knowledge/experience preferred
  • Experience in Business Process Outsourcing / Shared Services environment is an added advantage
  • Good command and comprehension of English (oral and written) is compulsory
  • Strong attention to detail and accuracy in data entry and validation.
  • Willingness to work on shift according to the region, including Malaysia public holidays: Australia & New Zealand (ANZ): 5 AM to 2 PM (Monday to Friday) North America (NAM): 9 PM to 6 AM (Monday to Friday) Middle East (ME): 12 PM to 9 PM (Monday to Friday) United Kingdom: 4 PM - 1 AM (Monday to Friday)


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