IT Intern - Penang

Teleperformance


Date: 2 weeks ago
City: George Town
Contract type: Full time

Overview

We are seeking a motivated IT Intern to join our team for 6 months!
The IT Intern will provide support to the Information Technology team in maintaining IT infrastructure, troubleshooting technical issues, and assisting with system administration activities. This internship offers hands-on exposure to corporate IT operations and support services

Qualifications

Requirements
  • Currently pursuing a Diploma or Bachelor's Degree in Information Technology, Computer Science, Network Engineering, or a related field.
  • Basic understanding of computer hardware, operating systems, and networking concepts.
  • Familiarity with Microsoft Windows, Microsoft 365, and common IT support tools.
  • Strong problem-solving and troubleshooting skills.
  • Good communication and interpersonal skills.
  • Willingness to learn and adapt to new technologies.

Responsibilities

Responsibilities
  • Assist in providing first-level technical support to users.
  • Support hardware and software installation, configuration, and troubleshooting.
  • Help maintain IT assets and inventory records.
  • Assist in monitoring network and system performance.
  • Support user account creation, password resets, and access management.
  • Participate in IT projects, upgrades, and system implementations.
  • Document IT procedures, troubleshooting guides, and technical records.
  • Perform other IT-related tasks assigned by supervisors.

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