Junior Business Analyst -BPO [1-year Fixed Term Contract]

DHL Express


Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
The Business Analyst 1 year Fixed Term Bootcamp Program is a structured talent development initiative designed to equip participants with core business analysis capabilities through hands-on internship experience followed by an intensive training program within DHL operations and business functions.

Why join us?

Structured real-world internship + bootcamp training experience.

Exposure to DHL’s global operations and business processes.

Mentorship from experienced professionals.

Opportunity to work on live business projects.

Potential pathway to fixed-term contract employment with DHL.

Key Responsibilities


  • Participate in an intensive bootcamp covering business analysis fundamentals, process mapping, and data analytics tools.
  • Support requirements gathering, documentation (Business Requirement Documentation, user stories), and stakeholder discussions.
  • Analyze business data and assist in developing reports and dashboards for decision-making.
  • Collaborate with cross-functional teams to identify process improvement opportunities.
  • Contribute to ongoing business projects, including digitalisation and operational enhancements.
  • Present insights, findings, and recommendations through structured reports and presentations

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