Junior Executive, Retail (Support)

Ninja Van


Date: 3 hours ago
City: Shah Alam
Contract type: Full time

The Junior Executive, Retail (Support) is responsible for overseeing daily retail operations across West Malaysia, ensuring operational efficiency, resolving issues, and coordinating with cross-functional teams. The role also supports retail expansion, develops SOPs, analyzes operational performance, and drives continuous process improvements to enhance service quality and productivity



Job Responsibility

  • Lead and guide Retail Operations team for West Malaysia
  • Manage and monitor daily operations of Retail operations for West Malaysia.
  • Lead problem-solving activities. Be the go-to person for Retail operations in West Malaysia.
  • Make decisions and execute plans based on performance data to improve operational efficiency such as turnaround time, quality or cost efficiency based on the operational standards.
  • Measure the effectiveness of all operational approaches and initiatives by placing performance measures to continually monitor the operational performance processes.
  • Execute the formulation of improved approaches and strategies that facilitate the achievement of operations targets.
  • Collaborate with other departments (eg. Customer Service, Key Account Manager, Warehouse) to follow up, and if required, set up standard operating procedures.
  • Develop and test new operational processes on new services.
  • Pivotal roles in any Retail expansion projects in West Malaysia
  • Supporting roles in any new projects involving the Retail team.
  • Develop Standard Operating Procedures (SOP) for any Retail team-related process


Requirements

  • Bachelor’s degree in Logistics or Business (Preferred)
  • Minimum 2 years’ experience in logistics management or coordination.
  • Proficiency in Microsoft Office programs especially in Excel and Google Drives.
  • Personable and a good communicator in both written & oral English. Other language skills will be a plus.
  • Self-starter with good initiative, and persistence to see us through this challengeExtremely proactive, organised and responsible
  • A strong sense of ownership in his/her roles and scopes


How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Sales Executive

NHS Engineering Services Sdn Bhd, Shah Alam
MYR 3,000 - MYR 4,000 per month
1 day ago
Job Description Job Description: To promote and sell company's range of product in line with the company’s sales objectives. To develop and expand new business opportunity. To handle & follow up on sales enquiries. Assist the Product Manager in sales follow-up and execution of projects including coordination with customer, consultant, sub-contractor, scheduling and supervision of project to ensure timely delivery...

Telemarketer

HOLISTIC PROBIZ PLT, Shah Alam
MYR 1,800 - MYR 3,000 per month
4 days ago
Job Description IMMEDIATE HIRING! I-CITY SHAH ALAM TELEMARKETERS Contact potential customers via telephone and digital platforms (Facebook, Instagram, TikTok, WhatsApp, etc.). No selling over the phone – your role is only to invite customers for a health screening at our wellness centres. Follow up with customer enquiries and appointments. Maintain good customer relationships with professional communication. Efficient and strong skills...

SENIOR / EXECUTIVE, MOBILITY & ENGAGEMENT UNIT

BATERIKU (M) SDN BHD, Shah Alam
1 week ago
Job Details Full Time Shah Alam Business Development Bachelor's Degree in Business, Finance, Marketing, Management, or related field. About the role? The Executive / Senior Executive, Mobility & Engagement Unit supports Business Development (BD) activities for BPO RSA operations while coordinating closely with Finance on outstanding ageing and Statement of Accounts (SoA) monitoring. This role focuses on partner engagement, operational...