Manager, Air Freight, JHB

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Job Req Number: 117009
Time Type: Full Time

KEY TAKS

General Management and Leadership

• Ensure execution of Regional and Global Airfreight strategy in the branch
• Drive effective and future-oriented resource planning in the branch Airfreight organization, in line with productivity targets: place the right people into the right roles and hire talent with the right skills to make a career, not only to fill current vacancies
• Effectively manage the performance of the branch Airfreight teams, coach and support the team leaders as necessary
• Drive change management in the branch Airfreight organization
• Escalate quality / performance issues to superiors when necessary
• Monitor performance against annually agreed Product KPI’s and initiate corrective actions

Drive profitability

• Actively manage the branch Airfreight Product P&L by managing vendor cost and by ensuring profitability in the day-to-day operations
• Drive actions to maximize profit on file level and to eliminate loss-making files
• Together with the Forwarding Order Controllers, ensure compliance with financial policies
• Overall responsibility for file maintenance; on-time billing, WQ, DSO, job costing accuracy and others, as per defined targets Product KPI

Operational Delivery

• Ensure consistent achievement of operational standards to meet customer requirements
• Manage and monitor productivity KPIs against budget, initiate corrective actions
• Optimize and implement operational standards & guidelines and drive continuous improvement of branch operations
• Monitor operational performance (sub-contractors, productivity, quality of service, data, incident handling) and initiate, implement and control corrective actions; escalate to superiors when needed.
• Evaluate and monitor operational risks, ensure contingency planning, and implement corrective actions;

Trade Lane Management, Procurement & Subcontractor Management

• Ensure adherence to Carrier Policy and escalate to superiors in case of conflicts
• Proactively manage allocation planning in line with carrier policy
• Monitor Inbound/Outbound volume development/trade lane aligned with target setting.
• Manage subcontractors on branch level in line with Global Standards.

Support of Commercial Functions

• Support branch Commercial in executing the Commercial strategy to fulfill given growth targets
• Support Commercial in creation of customer target lists
• Ensure that selling rates conform to local markets
• Define market-conform spot rates for local business opportunities
• Drive actions to increase revenue from local fee-based services (e.g. local charges, customs clearance)
• Support branch Commercial by attending customer meetings as and when required
• Active engagement in ensuring retention of branch accounts

Processes, Risk, QHSE, CoC Compliance

• Implement process to ensure customer selling rate and rate validities are provided and/or signed-off in the branch
• Implement process to ensure all customer selling rate are properly maintained and available within the branch
• Mitigate risks and liabilities by negotiating appropriate terms and conditions with vendors/business partners
• Drive data quality improvement in CW1, ensure CW1 use and high data quality by all branch Airfreight persons
• Perform assigned tasks to support company objectives and targets regarding quality, health, safety and environment as documented and follow all requirements as set out in the QHSE policy
• Ensure that day to day activities embrace sustainability, health and safety, reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace
• Ensure adherence to the Code of Conduct policy of the DSV Group at all times

QUALIFICATIONS

• Degree in Business administration, economics, marketing or logistics preferred
• Minimum of 5 years of leadership/management experience preferred

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.

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