Product Specialist
DKSH
Date: 2 weeks ago
City: Petaling Jaya
Contract type: Full time
Job Summary
The incumbent works closely with the Sales Manager in managing the Pharmacy channel for supplements/medicines/OTC/medical devices related products.
General Responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.
The incumbent works closely with the Sales Manager in managing the Pharmacy channel for supplements/medicines/OTC/medical devices related products.
General Responsibilities
Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.
- Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.
- Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.
- Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.
- Conduct product demonstrations and emphasize saleable features/customer benefits.
- Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.
- Report on the activities and products of the competitors.
- Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.
- Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.
- Maintain a customer complaints/issues log and follow up on customer issues.
- Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.
- Work with internal stakeholders to ensure timely delivery or installation of products/systems.
- Support internal stakeholders in relationship development with key customers.
- Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
- Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
- Willing to travel outstation and cover more than 1 area.
- Strong communication and negotiation skills.
- Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
- Good command in English, both written and spoken
Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Systems ANALYST
onsemi,
Petaling Jaya
4 days ago
Job DescriptionWe are seeking a Systems Analyst Staff to join our Testing Team, supporting the delivery of high‑quality technology solutions across multiple projects. This role is ideal for a systems analyst with a strong testing foundation who can collaborate effectively with business and technical stakeholders and contribute to project success through structured analysis and quality assurance.The role involves functional, system,...
Front Desk & Admin Executive
Hach,
Petaling Jaya
5 days ago
Overview:The Front Desk & Admin Executive role will be responsible for providing front office support and facilities management of our Malaysia office. The position provides candidates an excellent opportunity to gain exposure to develop problem solving skills and effective stakeholder management.Core Responsibilities:Welcome visitors and walk-in guests, answer incoming phone calls and assist courier services promptly and professionally.Manage office facilities by...
Commercial Director - Malaysia
Hach,
Petaling Jaya
1 week ago
Position Title – Commercial Director – Malaysia, Hach is a 100% subsidiary of Veralto.Job Location – Selangor, Malaysia.Travel Required - As per job requirements, typically 40-60%. Knows driving, has a car and a valid driving license.About Veralto:Veralto launched in October 2023, is a $5 billion global leader in essential technologies with a bold vision for creating enduring positive impact for...