Regional Sales Support Engineer

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Where is the work:

Role Summary:

The Regional Sales Support Engineer plays a critical role in supporting the growth of Trane TNSA’s data center business by providing technical expertise, solution development, and customer-facing support to regional sales teams. This role bridges sales, factory engineering, and customers—ensuring our HVAC and cooling solutions align with data center requirements for reliability, efficiency, resilience, and scalability.

Responsibilities:

• Work with the factory engineering team to provide pre‑sales technical support to key account managers and customers for data center cooling solutions (chiller, CDU, FWU, etc.)
• Work with the factory engineering team to prepare equipment selection, proposals, technical, and commercial documents
• Support bid responses, specifications review, project scoping, and value engineering recommendations, and tender follow-up
• Ensure accurate documentation, pricing, submittals, and technical materials are delivered on time
• Work with key account manager to prepare technical presentations, lunch‑and‑learns, and product/system education sessions for internal teams, consultants, and end‑users
• Assist in competitive analysis and positioning of Trane’s data center portfolio in the region
• Provide guidance to sales teams on industry trends, technology requirements, redundancy strategies, and regulatory considerations specific to data center
• Participate in key customer meetings, technical workshops, and project review sessions
• Any other duties as assigned from time to time
• You also need to ensure all works carried out in accordance with the specified quality and EHS standards.

Requirement:

• Degree in Mechanical/ Electrical engineering or its equivalent
• 3+ years of experience in HVAC, mission-critical systems, data center infrastructure, or a similar technical sales support role
• Demonstrated ability to work cross‑functionally with factory, sales, engineering, and service teams (mandarin speaker is preferred)
• Customer driven with excellent communication & interpersonal skills
• Candidates with the relevant education qualifications but no prior work experience is welcome to apply

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.