Safety & Health Officer (SHO)

Job Function

The Safety & Health Officer is responsible for promoting and maintaining a safe and healthy work environment across all facilities under the IFM portfolio. The role ensures full compliance with the Occupational Safety and Health Act 1994 (OSHA 1994), Factories and Machinery Act 1967 (FMA 1967), and other relevant DOSH (JKKP) regulations. The SHO also fosters a proactive safety culture and oversees implementation of risk mitigation strategies for both in-house teams and subcontractors.

Key Responsibilities

• Ensure compliance with all applicable Malaysian safety and health laws, including OSHA 1994 and FMA 1967.
• Advise management on measures to minimize occupational hazards and improve safety protocols.
• Conduct regular site inspections, audits, and risk assessments at all IFM-managed facilities.
• Develop, implement, and monitor Safe Work Procedures (SWPs), Job Safety Analysis (JSA), and Permit-to-Work (PTW) systems.
• Investigate and report on workplace incidents, accidents, and near-misses, including root cause analysis and corrective/preventive actions (CAPA).
• Organize and conduct safety briefings, Toolbox Meetings, fire drills, and training programs (e.g., HIRARC, ergonomics, chemical handling).
• Maintain updated records of safety statistics, incident reports, MSDS, and regulatory submissions.
• Liaise with Department of Occupational Safety and Health (DOSH/JKKP), Local Authorities (PBT), and clients on HSE matters.
• Monitor contractor safety compliance and coordinate access control and safety orientation.
• Support ISO 45001:2018 Occupational Health & Safety Management System (OHSMS) implementation and audits.
• Assist in emergency response planning and business continuity preparations.
  
  

Qualifications & Requirements

Education & Certification:

• Diploma/Degree in Occupational Safety & Health, Environmental Science, Engineering, or a related field.
• Registered Safety & Health Officer (SHO) with valid Green Book issued by DOSH (JKKP) — Mandatory.
• Additional certifications such as First Aider, Fire Warden, Ergonomic Trained Person (ETP) are advantages.
• ISO 45001:2018 Internal Auditor certification is a plus.
  
  

Experience

• Minimum 3–5 years of relevant experience, preferably in Facilities Management, building maintenance, or property operations.
• Experience in managing multi-site operations, especially in high-traffic industrial, commercial or institutional settings (e.g., semiconductor manufacturing plants, hospitals, banks, airports).
  
  

Skills & Competencies

• In-depth knowledge of Malaysian safety legislation and standards (OSHA, FMA, USECHH Regulations, etc.).
• Proficient in preparing HIRARC, Incident Investigation Reports, and Monthly HSE Reports.
• Strong interpersonal and leadership skills; able to engage frontline workers, supervisors, and clients effectively.
• Competent in Microsoft Office (Excel, Word, PowerPoint); familiarity with digital HSE platforms is a bonus.
• Ability to work under pressure and make quick decisions in emergencies.
  
  

Working Conditions

• Head office based with travel between IFM-managed sites (vehicle allowance/transport support may apply).
• May require extended or off-hours duty during emergencies, audits, or incident response.
  
  

About MST Facilities Sdn Bhd

MST’s core business is providing Total Facility Management services to customers who wish to outsource their building facilities operations & maintenance and focus in delivering their core businesses. Our core competencies are in facilities engineering services such as Hvac, Mechanical, Electrical, Control systems & Building Maintenance and supported by our soft services partners in Housekeeping, Security, Catering, Transportation, Landscaping, Pest Control, Hygiene & Waste Disposal services. Our HQ is in Penang with a Branch Office in Kuala Lumpur and site offices in Kedah, Perak, Selangor & Melaka and nationwide geographical coverage including Sabah & Sarawak. MST’s Facilities Management Division is supported by Mobile Service Team & Project Team which consists of highly skilled and competent people who are specialist in their respective fields. MST's Mobile Service Team provides external supports & specialist technical solutions to its local site facilities management team for maintenance, trouble shootings, repair & systems improvement of existing customers’ facility. MST's Project Team provides project management & new project installation for complete mechanical & electrical building facilities systems including production line hook-up and building upgrading. MST is ISO9001 certified & registered with the following local authorities in order to comply on local regulations & requirements: 1) Suruhanjaya Tenaga (Energy Commission) - Registered Class-C Electrical Contractor 2) Construction Industry Development Board (CIDB) - Grade G7 - Specializations in HVAC/Mechanical/Electrical/Fire Protection Systems, BAS and General Buildings/Civil Engineering Works - Registered Facility Management Contractor under category F01 3) Kementerian Kewangan Malaysia (MOF) - Federal, State Governments and GLCs projects Vertiv, Neuropower, Johnson Controls, Rockwell Automation, ABB and Danfoss are MST's recognized Partners for Technology Systems & Products (BAS, VFD, UPS, HVAC Controls) Website: https://www.mst-facilities.com.my