Security Monitoring Operator (CMS)

Job Description

Job Responsibilities
Monitor CCTV and alarm signals through the Central Monitoring System.
Respond promptly to alarm events according to the company's Standard Operating Procedures (SOP).
Answer incoming calls and provide basic customer support.
Notify customers, security personnel, or the relevant authorities when required.
Record and update incident reports accurately.
Coordinate with the technical and operations teams when necessary.
ensure smooth day-to-day operations of the monitoring centre.

Requirements
SPM, Diploma or equivalent qualification.
Fresh graduates are encouraged to apply.
Basic computer skills (Microsoft Office, email & data entry).
Good communication and problem-solving skills.
Responsible, attentive, and able to remain calm under pressure.
Willing to work on rotating shifts, weekends, and public holidays.
Able to communicate in English and Bahasa Malaysia. Mandarin is an added
advantage.

What We Offer
Comprehensive on-the-job training.
Stable and supportive working environment.
Career growth opportunities.
EPF, SOCSO & EIS.
Annual leave and medical leave in accordance with Malaysian labour laws.

How To Apply
Please send your resume to:

Email:

****@***.***

Contact:

Show contact number

Job Details

Job Info & Requirement
Contract Type Full-time
Job Type Non-Executive
Experience Level 1-3 years
Job Categories Others
Minimum Education Required SPM
Language Required English, Bahasa Malaysia
Nationality Preferred Malaysians Only
Gender Preferred Female Only
Own Transport None
Salary & Other benefits
Salary RM 2,300 to RM 2,500 per month