Senior Business Development Executive – Medical Device Certification

SGS


Date: 2 weeks ago
City: Shah Alam
Contract type: Full time

Company Description

We are SGS – the world’s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

  • Drive business growth for Medical Device Management & Compliance services through new customer acquisition and expansion of existing accounts
  • Represent the organization as a trusted partner for medical device regulatory and certification solutions
  • Achieve assigned sales targets, revenue growth, and market penetration objectives
  • Support strategic initiatives aligned with medical device regulatory trends and industry needs
  • Identify, develop, and manage sales opportunities related to medical device compliance, certification, and regulatory services
  • Promote key services including:
    • ISO 13485 Quality Management Systems
    • MDSAP (Medical Device Single Audit Program)
    • Regulatory compliance support (e.g. EU MDR, FDA, ASEAN regulations)
    • Supplier audits, technical documentation review, and lifecycle compliance services
  • Prepare and deliver client presentations, proposals, and commercial offers in coordination with technical teams
  • Actively engage clients through meetings, follow‑ups, and account reviews to ensure long‑term partnership and retention
  • Work closely with operations and technical teams to ensure accurate scope definition, pricing, and service delivery
  • Monitor market developments, regulatory updates, and competitor activity within the medical device industry
  • Collaborate with the marketing team to develop Medical Device campaigns and promotional content.
  • Achieve monthly/quarterly sales targets and report on sales activities.
  • Provide feedback to the product development team based on market trends and client needs.
  • Negotiate contract terms and close sales deals that maximize value for both the client and the company.
  • Maintain accurate and up-to-date records of all sales activities using CRM tools.
  • Provide regular reports and insights on sales performance, pipeline status, and market feedback to management.
  • At all times, comply with SGS Code of Integrity and Professional Conduct.
  • Adherence to SGS Health, Safety and Environment (HSE) Policy by uphold a good safety behavior and exercising necessary standard and process when carry out your responsibilities at all times to ensure compliance to the HSE requirements.
  • Perform any other responsibilities as assigned by your reporting manager and/or Senior Management.

Qualifications

  • Bachelor’s Degree in Engineering, Biomedical, Life Sciences, Quality, Regulatory Affairs, or related discipline
  • 3–5 years of experience in business development, sales, or commercial roles within medical device, regulatory, certification, or compliance‑related services
  • Experience interacting with medical device manufacturers, distributors, or importers
  • Exposure to certification bodies, notified bodies, testing/inspection organizations, or consulting firms is an advantage

Additional Information

  • Strong understanding of medical device regulations and quality management systems
  • Knowledge of ISO 13485, MDSAP, EU MDR, FDA 21 CFR, and/or ASEAN medical device regulations is preferred
  • Proven sales, negotiation, and closing skills
  • Excellent communication, presentation, and stakeholder management abilities
  • Ability to translate technical and regulatory requirements into commercial solutions
  • Structured, proactive, and results‑driven mindset
  • Ability to work effectively with cross‑functional and multicultural teams
  • Experience in developing and executing business development strategies, from lead generation to contract closure.
  • Self-motivated and able to work independently with minimal supervision.
  • Strong problem-solving abilities and ability to think strategically.
  • Ability to build rapport with clients and internal teams and effectively manage relationships.

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