Specialist, Sales Support

You enjoy working at the intersection of sales, design, and operations, where your attention to detail supports accurate delivery and client satisfaction? You thrive in fast-paced environments, turning complex requirements into clear, practical solutions that help move business forward. You’re motivated by collaboration and take pride in delivering work others can rely on?
Helping Our People Thrive By:

• Offering competitive wages and benefits, that support your life both in and out of work
• Providing a flexible hybrid work schedule, meaning we expect the office to be your primary place of work, balanced with choice and control.
• Creating continuous learning opportunities to help you grow and upskill.
• Fostering a culture of inclusion where employees feel seen, heard and valued — and living it out every day.
• Empowering you to make a meaningful impact on people and the planet through your work and Steelcase’s ongoing commitment.

You’ll Support Meaningful Work By:

• Supporting the sales team by preparing accurate quotations, pricing proposals, and solution packages aligned with client requirements
• Interpreting floor plans and developing detailed project specifications, drawings, and workspace solutions
• Collaborating with cross-functional teams (Sales, Design, Customer Service, and Operations) to ensure timely and accurate delivery of all project materials
• Assisting in the development of client presentations, RFP/RFI responses, and sales pitches to support opportunity progression
• Calculating pricing components, including product configurations and logistics costs, while ensuring proposal accuracy and compliance
• Maintaining quotation records and documentation to support project tracking and post-installation requirements
• Coordinating with internal stakeholders to balance workload priorities and meet critical client timelines

Minimum Qualifications

• 2–3 years of experience in pre-sales support within the office furniture industry or a related field (e.g., interiors, construction, or workplace solutions)
• Proficiency in AutoCAD for drafting and specification development
• Strong proficiency in Microsoft Excel and PowerPoint
• Experience preparing quotations, pricing proposals, or technical documentation in a sales support or similar environment
• Ability to interpret client requirements, floor plans, and technical specifications
• Strong attention to detail with the ability to manage multiple requests under tight timelines

Desired Skills and Experience

• Experience using quotation and specification tools (e.g., Hedberg, Quest, or similar systems)
• Familiarity with Salesforce and Microsoft Office applications (Word, Outlook)
• Knowledge of workspace design principles, ergonomics, and office furniture solutions
• Understanding of industry standards such as BIFMA, LEED, ISO, or related compliance frameworks
• Experience with additional design tools such as PCON, Revit, or SketchUp
• Strong problem-solving mindset with the ability to proactively identify and address gaps in processes or solutions
• Ability to communicate in Mandarin is an advantage for supporting regional client and stakeholder needs

Doing better for people and planet - when we do better, we help the world work better Steelcase is a global design and thought leader in the world of work. Along with our expansive community of brands, we design and manufacture innovative furnishings and solutions to help people do their best work in the many places where work happens
Why People Choose to Work with Us: At Steelcase, we put people at the center of everything we do. We understand the role of work and believe that it can bring meaning and purpose to the lives of our customers and our employees. We prioritize supporting our employees both in and out of work, in all aspects of their lives. When we bring our talents together, we make a positive lasting impact through our work and communities.

Steelcase provides employment opportunities to all qualified employees and applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity and expression, age, disability, or veteran status and bases all employment decisions only on valid job requirements. If we can make the application process easier through accommodation, please email us at [email protected]
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