Store Manager

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

About This Role

As a Branch Manager, in Retail Operations, your role will be to drive store performance through accurate sales forecasting, team engagement, market analysis, regulatory compliance, and continuous profit optimization.

Roles & Responsibilities

• Develop accurate store sales forecasts for each calendar month and year, aligning closely with the projections set by the Head Office Sales and Marketing team.
• Track daily sales performance and actively engage the store team to meet or exceed forecasted targets.
• Conduct ongoing, detailed analysis of key competitors within the area. Provide the Head Office with accurate and timely updates on exchange rates, service charges, promotions, product offerings, and other relevant market intelligence.
• Be proactive, focusing on attracting customers and ensuring to instill the attitude into the team members of the store you oversee.
• Collaborate with the store team to identify opportunities for improving the store’s Profit and Loss performance.
• Ensure all cash movements are accurately recorded, reconciled, and balanced daily before store closing.
• Maintain full compliance with the Anti-Money Laundering and Anti-Terrorism Financing Act 2001, as well as Section 3 of Bank Negara Malaysia Guidelines. Ensure that all store activities are conducted in accordance with these regulations.
  
  

Position Requirements

• Minimum diploma/degree in Business, Finance, Retail or a related field.
• Proven experience in retail, sales, or store management.
• Strong leadership, analytical, and problem-solving skills.
• Knowledge of financial transactions, AMLA regulations, and compliance procedures.
• Ability to drive sales performance and customer engagement.
• Proficiency in Microsoft Office and store management systems.
  
  

Perks & Benefits

• Statutory Contributions – EPF, SOCSO, EIS
• Annual Medical and Dental allowances
• General Hospitalization and Surgical Insurance
• Employee Stock Purchase Plan (ESPP)
• Paid Vacation / Sick Leave
• Growth Opportunities
• Corporate gatherings, team bonding events, and much more!
  
  

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at:http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.