Support Manager - Data Lake SRE

Job Summary

We are looking for a detail-oriented and technically proficient Production Support (with 4 to 6 years of experience in data focused role) to drive the end-to-end sourcing of data from upstream source systems into our Enterprise Data Lake. The role sits at the intersection of business and technology — you will work closely with source system owners, data engineers, and data consumers to understand, document, and translate source data structures into the data lake's target model.

Key Responsibilities

• Specialist , Data Engineering, to work in SRE teams, working with delivery teams, Consumers and ensure all the activities are completed as SLA
• Configure, develop, and deliver data ingestion scripts for loading data into T1 data layer
• Work on SRE to support various Stake holders and consumers
• Work on SRE to monitor batches and work on DQ issues
• Facilitate testing and implement bug fixes and support the product and data systems
• Identify opportunities for optimization and execute
• Work with cross functional teams effectively).
  
  

Strategy

• Strong Knowledge in Data Sourcing into Data Lake.
• Work experience & Good Knowledge on Hadoop Eco Systems, Hive, Spark, and Scala.
• Knowledge on Data Warehousing
• Strong knowledge on Complex SQL query.
• Experience in working in an AGILE delivery model.
• Good analytical & communication skills to understand requirements / data ingestion framework and to articulate solutions/feedbacks.
• Able to work independently.
• Problem solving skills and Lateral thinking
• Adaptive to the aggressive timelines in delivery.
  
  

Business

• Good knowledge of Banking industry
  
  

Processes

• Strong in Debugging and analysing the fixing the issue
• Able to work in SRE teams, Working with delivery teams , Consumers and ensure all the activities are completed as SLA
• Analysis on the incidents/Jira and add closing as per the SLA
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• Source System Owners & Application SMEs
• Data Engineers
• Data Governance Teams
  
  

Skills And Experience

• Hadoop ecosystem – Hbase, Hive, Spark
• Unix shell scripting
• Control M, AIRFLOW
• Micro Soft Azure, Cloud
  
  

Competencies

Action Oriented

Collaborates

Customer Focus

Gives Clarity & Guidance

Manages Ambiguity

Develops Talent

Drives Vision & Purpose

Nimble Learning

Decision Quality

Courage

Instills Trust

Strategic Mindset

Technical Competencies: This is a generic competency to evaluate candidate on role-specific technical skills and requirements

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  
  

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers