Account Manager

Main Accountabilities

• Service existing accounts, obtains orders, and establishes new accounts by
  
  

planning and organizing daily work schedule to call on existing or potential

sales outlets and other trade factors.

• Effectively provide technical support to customer, including product
  
  

recommendation, technical advice & trainings and supporting customers on

field trials and cost savings analysis.

• Keep management informed by submitting activity and results reports, such
  
  

as daily call reports, weekly work plans, and monthly and annual territory

analysis.

• Monitor competition by gathering current marketplace information on pricing,
  
  

products, new products, delivery schedules, merchandizing techniques.

• Maintain professional and technical knowledge by reviewing professional pub
  
  

lications; establishing personal networks.

• Resolve customer complaints by investigating problems; developing solutions;
  
  

preparing reports and making recommendations to management.

• Develop and grow the commercial relationships of assigned leading industrial
  
  

customers while prospecting for new accounts to increase market penetration.

• Carry out visits to target customers to promote products and provide feedback
  
  

to business and suppliers of customer response and activity.

• Manage project pipeline via CRM to drive new business opportunities to
  
  

commercial success.

• Forecast sales to enable operations planning, introduce product innovations
  
  

and maintain active memberships.

Skills & Competencies

• Bachelor’s degree (or higher) in Food Science or other relevant education.
  
  

Dairy/Meat technical experience would be an advantage.

• 3 years of progressive experience in technical sales / commercial roles.
• Excellent communication, negotiation and interpersonal skills.
• Able to liaise with people at all levels, both internally and externally.
• Strong team Player and able to work independently.
• Excellent time management skills in order to follow different assigned task.
• Highly organized, hands-on, able to work well under pressure, handle multiple
  
  

priorities and meet deadlines.

• Sense of ownership and drive (problem solver, self-starter with a bias for
  
  

prompt action and removing roadblocks, accountable to get things done in a

timely manner).

The requirements of the job will develop and change due to the needs of the business and the ideal candidate will be expected to adapt to these changes. This list is not absolute, and the ideal candidate will be expected to carry out any tasks and duties for which he/she is trained.