Account Manager, Personal Care

Azelis


Date: 3 weeks ago
City: Shah Alam
Contract type: Full time
Main Accountabilities

  • Manage a portfolio of key accounts in the Home & Personal Care market segment, focusing on nurturing existing clients and acquiring new business opportunities.
  • Work closely with the Business Director, Life Science, to identify and capitalize on growth opportunities, ensuring the achievement of sales and turnover targets.
  • Develop and maintain strong relationships with customers through regular visits, understanding their needs, and building long-term partnerships with key stakeholders at all levels.
  • Gather and analyze market intelligence, including competitive information, to propose business growth strategies to the Business Director.
  • Identify, analyze and develop new accounts, promoting both existing and new product lines in alignment with business growth objectives.
  • Conduct market surveys to identify new product opportunities and recommend potential product range expansions.
  • Collect, interpret and present market, product, competitor and industry data to support strategic business planning.
  • Proactively manage and review payment terms to ensure compliance, minimizing business risk and optimizing cash flow during negotiations for both new and existing customers.
  • Create and execute development plans to meet business objectives, ensuring the achievement of sales growth and retention targets.
  • Oversee the implementation and monitoring of marketing campaigns to drive business results.
  • Manage relationships with principals, including budgeting, strategy, marketing activities, reporting, and relationship-building with key stakeholders.
  • Collaborate with technical and marketing teams to provide seamless business support and enhance customer satisfaction.

Skills & Competences

  • Bachelor’s degree in Chemistry or an equivalent qualification.
  • 3-5 years of proven experience in sales & account management, preferably within the Home & Personal care or fragrance industry.
  • Strong communication, negotiation, and interpersonal skills, with the ability to effectively engage with individuals at all levels, both internally and externally.
  • Excellent team player, able to collaborate and contribute positively within a team environment.
  • Outstanding time management skills to handle various assigned targets efficiently.
  • Highly organized, hands-on, able to work well under pressure, managing multiple priorities and meeting deadlines.
  • A strong sense of ownership and drive; proactive, self-motivated, and accountable, with a focus on problem-solving and overcoming obstacles promptly.

The requirements of the job will develop and change due to the needs of the business and the employee will be expected to adapt to these changes. This list is not absolute and the employee will be expected to carry out any tasks and duties for which he/she is trained.

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