Accounts Receivable Administrator
FrieslandCampina
Date: 3 weeks ago
City: Petaling Jaya
Contract type: Full time

- Run Accounts Receivable
- Run Accounts Receivable processes in line with company policies and financial strategy.
- Analyze customers’ financial position, credit reports, reports of credit insurance companies, payment behavior
- Perform credit assessment for new and existing customer.
- Evaluate customer risk category.
- Provide advice in handling credit profiles (limits, payment guarantees, etc.)
- Provide credit limit proposal for new and existing customer to OPCO.
- Provide recommendation to OPCO for an additional financial security for new or existing customer.
- Release of credit limits/overdue order blocked
- Monitoring of credit blocked.
- Perform assessment on the credit blocked.
- Provision for doubtful debts
- Provide proposal of provision for doubtful debts.
- Masterdata of the credit management
- Review customer credit limit form and SAP data.
- Analysis of outstanding items of debtors about skipped or partial payments, or customer errors
- Contacting the external customer (letter, phone, email) to fix deviations in overruns and payment of arrears.
- Resolving disputes
- Perform collection call to the customer
- Contact external customer and perform a reminder on the next payment due date.
- Follow up on the overdue items
- Pursuit of disputes
- Resolving complaints and disputes and monitoring the progress.
- Identifying reasons for non-payment and propose action plans.
- Escalating unsolved issues.
- Pro-active role in assessing customers' payment behavior
- Analyzing structural payment behavior
- Discussing structurally abnormal payment behavior with the Team Manager and improvement actions accordingly.
- Discussing improvements with Sales and external customers
- Projects and continuous improvement
- Contribute to the development and implementation of changes in the AR process.
- Participate in projects to improve AR processes by technologies or quality improvements.
- Back-up daily operational tasks within the Accounts Receivable team.
- Bachelor’s Degree in Accounting/Finance or equivalent and/or a professional accountancy qualification from a recognized university
- Internal Financing & Reporting Standard (IFRS)
- At least 0-2 years of experience in the finance function.
- Fresh grad is encouraged to apply.
- Knowledge of finance applications and processes and exposure to SAP & credit management tool
- Shared service experience is an added advantage
- Opportunity to work in a diverse & multicultural environment
- Learning and development for career growth
- Empowerment and leadership opportunity to lead projects and activities
- Support the Team Manager for the execution and management of credit & collection activity, in line with corporate policies, guidelines and SLAs with Opco.
- Support Team Manager in identifying and implementing changes in credit & collection way of working.
- ‘Chain meetings’: inform, communicate, and solve problems in consultation with OpCo (Customer Service, Sales, Supply Chain, Business Control) and FSSC (Accounts Payable, Banking, Financial Accounting).
- 1st level of contact
- Support Internal Control Framework (ICF) walkthrough and evidence.
- Perform and Lead Projects & Continuous Improvement process within the department.
- Support preparation including discussion with line manager for KPI/OPI submissions.
- Back up complex operational task within the Accounts Receivable team as and when required.
- Back up operational task within the credit & collection team
Team Details
For thousands of people every day, we are more than just a dairy company. To our farmers, our employees, the communities we serve, the businesses we work with and the people to whom we bring happiness, FrieslandCampina means something more. For them it's not just about what we do, but who we are.
We value talented people from any background who want to contribute to something bigger than themselves. We encourage all of our employees to make decisions that benefit our entire company. At FrieslandCampina we own our own career and act accordingly. We trust you to make a difference in your job and influence the bigger picture. Working at FrieslandCampina means you are contributing to a better world.
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