AI Business Development Specialist

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

• Identifying prospects’ needs through a discovery session and scoping assessments
• Presenting product information to customers once the needs have been identified
• Reach out to all leads and schedule scoping calls. Following up with potential customers who expressed interest but did not purchase any service.
• Collect and verify details of decision makers including full name, position title, email and contact number.
• Source organic leads who are defined as businesses who can potentially be new clients of TDCX.
• Proactively offers innovative approaches to further improve documents from the Client Solutions team
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

• Candidate must possess at least a Bachelor’s Degree in Business, Communications or any related field
• Preferable with 2 years of working experience in the related field is required for this position.
• Proven hands-on experience on data mining, lead qualification and contact verification
• Proven hands-on experience in CRM tools and Microsoft office
• Reliable and can work in a minimally managed high profile position
• Proactive problem solver with keen attention to detail
• Able to handle multiple initiatives under pressure
• Excellent verbal and written communication skills in English and the language of supporting market

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.