Analyst, Collections - Chinese Speaker

Our team in Sunway currently has an opening for a Analyst, Collections - Chinese Speaker

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YOUR ROLE & RESPONSIBILITIES

Execute collection and cash applications activities efficiently and effectively in compliance

with company policies and procedures. Ensure collection of missed or outstanding

payments from clients are minimized.

Duties and Responsibilities

 Responsible for the cash collection of a designated customer portfolio and resolve billing

disputes in a manner that is fair and timely.

 Review and reconcile all payments received on a current and daily basis

 Focus on managing portfolio of receivable accounts and ensure aged balances remain within

the set business targets

 Update bad debts provision, prepare analysis on debts and monitor account performance

 Prepare reconciliation of accounts and resolve discrepancies which arise

 Prepare scheduled /ad hoc financial analysis reports

 Adhere to agreed service levels, company policies and procedures

 Resolve operational issues and escalate to supervisor where necessary

 Develop and maintain working relationships with customers to ensure that solutions are

adopted, implemented, and maintained appropriately.

 Participate in internal / external audit. Provide required information.

 Cooperation with cross function teams within SSC for monthly closing activities

Review credit requests and thoroughly assess new and existing customer credit risk exposure

Analyse and assess the financial statements and credit history of existing and potential clients

Review customer orders and resolve credit hold issues

Prepare monthly credit control reports and other relevant reports

Adhere to agreed accounting principles, service levels, company policies and procedures

Identify repetitive issues or risks and propose on improvement opportunities for increased efficiency

Actively contribute best practices sharing in the team

Participate in internal / external audit. Provide required information.

Cooperation with cross function teams within SSC for monthly closing activitiesReview credit requests and thoroughly assess new and existing customer credit risk exposure

Analyse and assess the financial statements and credit history of existing and potential clients

Review customer orders and resolve credit hold issues

Prepare monthly credit control reports and other relevant reports

Adhere to agreed accounting principles, service levels, company policies and procedures

Identify repetitive issues or risks and propose on improvement opportunities for increased efficiency

Actively contribute best practices sharing in the team

Participate in internal / external audit. Provide required information.

Cooperation with cross function teams within SSC for monthly closing activitiesReview credit requests and thoroughly assess new and existing customer credit risk exposure

YOUR PROFILE

Job Requirements

Education : Degree in relevant field (Commerce, Finance, Accounting)

Experience : 1 – 3 years of work experience

Industry or shared services experience is an added advantage

Skills Requirements

 Team player with strong interpersonal skills

 Familiar with Microsoft Office or equivalent tools

 Good verbal and written communication skills in English

OUR OFFER

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INTERESTED?

We look forward receiving your application.