APAC Master Data Manager

Azelis is a leading global innovation service provider in the specialty chemical and food ingredients industry present in over 60 countries across the globe. Our knowledgeable teams of industry, market and technical experts are each dedicated to a specific market within Life Sciences and Industrial Chemicals.

We offer a lateral value chain of complementary products to more than 63,000 customers, supported by ~2,200 principal relationships, generating a revenue of €4.15 billion (2023).

Across our extensive network of more than 70 application laboratories, our award-winning staff help develop formulations and provide technical guidance throughout the customers’ product development process. We combine a global

market reach with a local footprint to offer a reliable, integrated and unique digital service to local customers and attractive business opportunities to principals. EcoVadis Platinum rated, Azelis is a leader in sustainability. We believe in building and nurturing solid, honest and transparent relationships with our people and partners. Azelis Group NV is listed on Euronext Brussels under AZE.

Impact through ideas. Innovation through formulation.

We currently employ around 4,200 talented individuals in more than 60 countries and 70 labs across Europe, Asia Pacific and Americas.

That’s 4,200 professionals. 4,200 problem solvers. 4,200 go-getters.

People are our key assets — that’s what we believe in. We embrace change as an invaluable opportunity to grow, learn and become ever better at what we do. And with a team that’s united in passion, vision, and values, we believe that we are able to work together to achieve everything we set our minds to. The Life Sciences and Chemicals industry is ripe for disruption, and we are looking for like-minded enthusiastic, and innovative people who are thirsty for a challenge to join us in making a difference.

APAC Master Data Manager

Opportunity

Provide directional leadership and operational support for master data activities across the ecosystem of Azelis platforms, including, but not limited to, Microsoft Dynamics 365 Finance & Operations (D365 F&O) ERP, Microsoft Dynamics 365 Customer Relationship Management (D365 CRM) suite of applications and its related functionalities, etc. The role will partner with the Group-level master data team to define, standardise, and optimise, global master data processes that can be replicated and deployed into the Asia Pacific (APAC) region. Additionally, the role will also collaborate with the APAC IT ERP and Group Data Migration teams to map, prepare, and validate master data that is required for all regional M&A Post Merger Integrations (PMI) projects, and Business Process Owners in supporting all regional business improvement projects The APAC Master Data Manager will ensure that the directional leadership and operational support rendered will be fully in-line with the Group’s Portfolio, Standards and Policies.

Reporting Line & Location

The APAC Master Data Manager will report to the APAC Business Information Manager.

The role will be based in Kuala Lumpur, Malaysia.

Main Accountabilities

Master Data Governance:

Develop and enforce master data management policies, standards, and procedures. Ensure compliance with corporate governance and regulatory requirements. Establish and maintain data governance frameworks and data stewardship programs.

Data Quality Management

Oversee the creation, maintenance, and validation of vendor, customer, and product master data.

Implement data quality metrics and monitoring processes to ensure data integrity.

Identify and resolve data quality issues and inconsistencies.

Conduct regular audits and data quality assessments.

Data Management Processes

Design and optimize data management processes for efficient and accurate data handling.

Collaborate with business units to define data requirements and ensure alignment with business needs.

Implement and manage master data workflows and approval processes.

Ensure timely and accurate data updates and synchronization across systems.

Team Leadership

Lead, mentor, and develop a team of data stewards and analysts.

Foster a culture of data ownership and accountability within the team.

Provide training and support to ensure adherence to data management best practices.

Collaboration And Communication

Work closely with IT to implement and maintain master data management tools and systems.

Collaborate with business units, finance, supply chain, and other stakeholders to address data needs and issues.

Communicate data management policies and updates to relevant stakeholders.

Act as a liaison between business units and IT for data-related projects and initiatives.

Continuous Improvement

Identify opportunities for process improvements and automation in data management.

Stay updated on industry best practices and emerging trends in master data management.

Lead and participate in data-related projects and initiatives to drive continuous improvement.

Project Support

Provide directional leadership and operational support for master data activities across Azelis platforms, including Microsoft Dynamics 365 Finance & Operations (D365 F&O) ERP and D365 CRM.

Collaborate with APAC IT ERP and Group Data Migration teams to map, prepare, and validate master data for regional M&A post-merger integrations (PMI) projects.

Support regional business improvement projects by managing master data processes and ensuring alignment with Group standards.

Responsibilities / Tasks

• Implement and execute the Group’s master data strategy in the APAC countries.
• Manage the creation and updating of regional product, customer, vendor, and employee master data records in coordination with local/regional business units and in alignment with local legal requirements and Corporate Master Data Management.
• Collaborate with regional teams (SSC, Finance, Commercial, Supply Chain, IT, HR, SHEQ) to create and maintain master data.
• Manage and validate master data required for regional M&A PMI projects and business improvement projects.
• Create and maintain documentation related to master data processes in collaboration with other regions and in alignment with Group standards.
• Define, establish, and optimize master data processes in collaboration with Group-level and other regional master data management teams.
• Communicate effectively to ensure alignment across local, regional, and Group stakeholders.
• Employ project management skills and techniques to support the APAC region.
• Manage and execute master data operational requirements, including validating product master data, amending sensitive vendor bank details, maintaining employee responsible allocations, and updating master records.
• Ensure data quality and integrity across the Azelis IT ecosystem.
• Manage and adhere to required Service Level Agreements (SLA) for day-to-day operational master data activities.
• Train stakeholders on master data templates for D365 F&O ERP and D365 CRM.
• Prepare and validate master data for migration into Azelis’ IT systems.
• Conduct master data clean-up post-Go-live to maintain data integrity and quality.
  
  

Skills & Competencies

• Bachelor’s degree in Information Systems, Business Management, or related fields.
• Advanced proficiency in English (speaking and writing).
• Broad and in-depth knowledge of master data management processes and improvement.
• Minimum 3 years of people management experience in local and/or international environments.
• Strong analytical skills and ability to understand and manage data.
• Adherence to strict data integrity and quality standards.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Dynamics 365 Finance & Operations and Customer Relationship Management (preferred).
• Ability to work independently, prioritize tasks, and meet deadlines.
• Project management experience is a plus.
• Strong problem-solving skills and attention to detail.
• Flexible and adaptable to fast-changing business needs.
  
  

The requirements of the job will develop and change according to the needs of the business and the employee will be expected to adapt to these changes. This list is non-exhaustive and the employee will be expected to carry out any tasks and duties for which he/she is trained for and/or has been assigned to.

Key Contacts

Internal: Business Units, IT, Finance, Supply Chain, Sales, Marketing, Data Stewards, Corporate Governance Team.

External: Vendors, Customers, Regulatory Authorities, External Auditors.

Other Requirements

Willingness to travel occasionally as needed.

Adaptability to fast-changing business environments and priorities.