Application Specialist, Surgical Vision

Johnson & Johnson


Date: 5 days ago
City: Petaling Jaya
Contract type: Full time
Johnson & Johnson is currently seeking an Application Specialist, Surgical Vision to join our Surgical Vision team located in Bandar Sunway.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.

We know that the success of our business - and our ability to deliver meaningful solutions - depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

Position Summary

  • Support and expand Phaco installed base and drive Phaco consumables business in respective country. Work closely with sales representation to drive Phaco growth programs and provide application demonstration to differentiate and influence user preference.

Key Responsibilities:

  • To achieve annual Phaco target (Cash & Bundling) in line with fair market share.
  • Accountable for ALL equipment deals within own territory.
  • Drive equipment consumables sales.
  • Key Opinion Leader (KOL) development for Phaco equipment.
  • Consolidate all market information in regards to equipment business.
  • To take charge of all equipment & instrument demos within own territory.
  • To take the lead in all negotiations concerning machine and equipment deals.
  • Provide clinical support for phacoemulsification platforms to customers.
  • Provide independent or joint demo sessions with sales reps.
  • Identify and convert competitor accounts to gain market share
  • Conduct / assist sales representatives in In-Services to surgeons, nurses, and medical staff
  • To provide support in Operating Theater.
  • Plan at least TWO User Meetings per year, one meeting held each half year.
  • Other duties as instructed by Manager.

Key Performance Indicators:

  • Meet equipment and consumable sales target (cash and bundling)
  • Provide updated market intelligence
  • Conversion of competitor's accounts/ new accounts creation
  • Meet or Exceed 75% for customer satisfaction score of demonstration
  • Individual and team performance
  • Holds 5-7 years of experience in surgical vision, preferably serving Ophthalmology division within public & private sectors
  • Bachelor's Degree in Optometrist or relevant field of study
  • Good team player with proven track of records in the field.

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